Frequently
Asked
Questions
1/11
31
Frequently Asked Questions
“Measurement problem” (page 31)
“Smartphone (Cateye Cycling™) connection problem” (page 37)
“Firmware update problem” (page 39)
“Creating a backup of activities and restoring data” (page 39)
Charging problem
The battery won’t charge
•
Is the battery icon displayed on the screen?
Disconnect and reconnect the USB cable repeatedly until this icon is displayed.
Measurement problem
No GPS signal is received (
flashes)
•
Was the power just turned on?
It may take time after turning on the Air GPS for a GPS signal to be acquired.
(Approximately 1 to 2 minutes in an outdoor location with few obstacles.)
It may also take longer if a trip starts before the GPS signal is received, if the unit has
not been used for a long time, or if the unit is located far away from the last location
in which it was used.
•
Is the location or weather appropriate for acquiring a GPS signal?
A GPS signal may not be available in the following locations and situations, resulting in
measurement being interrupted or prevent proper measurements from being acquired.
•
In a tunnel, underground, in a building, between high-rise buildings, under
elevated roads, in an arcade, etc.
•
Bad weather (snow, rain, etc.)
•
Near high-voltage power lines or cellular relay stations
•
When moving before a GPS signal is acquired
•
When using after a prolonged period of disuse or at a location far away from the
last location the device was used
•
Is the Air GPS mounted almost horizontally?
If the Air GPS is mounted on handlebars, adjust the angle of the bracket to mount
the Air GPS horizontally.
