Frequently
Asked
Questions
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Frequently Asked Questions
Measurements from connected sensors are not displayed on the measurement screen
•
[--] is displayed instead of the measurement.
Press the RESET button if an ISC-12 or HR-12 sensor is connected.
•
Speed, cadence, or heart rate measurement value is flashing.
The sensor’s remaining battery power is low. Replace the battery with a new one.
* For more details on replacing CATEYE sensor batteries, refer to the
(on our website).
•
Is the correct sensor selected in Cateye Cycling™?
Select one sensor to use if multiple sensors of the same type are paired with
Cateye Cycling™.
For details, see
“Setting the Air GPS” (page 18)
Heart rate measurement is unstable and alternates between 0 and a value
(when a heart rate sensor is connected)
•
Is the heart rate sensor attached correctly?
Refer to the heart rate sensor instruction manual and attach the heart rate sensor in
the correct position.
* For more details on CATEYE sensors, refer to the
website).
Sensor information is not transferred from Cateye Cycling™.
•
Is a third party sensor paired with the Air GPS?
* One sensor each for speed, cadence, and heart rate can be used with the Air GPS.
Information of third party sensors needs to be deleted directly from the Air GPS
unit because it cannot be deleted through Cateye Cycling™.
Delete the information of the paired sensor directly from the Air GPS unit and
connect the Air GPS to the smartphone (Cateye Cycling™) again.
Sensor information in Cateye Cycling™ will then be transferred to the Air GPS.
For deleting sensor information, see
“How to delete the sensors paired with the Air GPS
.
Measurement is displayed even after removing the sensor
(when third party sensors are connected)
When using a third party sensor, measurements may remain displayed for a long time.