13
TROUBLESHOOTING
TROUBLESHOOTING
This chapter describes the most common problems you may encounter while using this
appliance. If your problem is either not stated here or persists, stop using the appliance,
unplug the power cord and contact your authorized service centre.
UNDER NO CONDITION SHOULD YOU REPAIR OR DISASSEMBLE THE APPLIANCE
YOURSELVES. THE APPLIANCE CONTAINS NO USER SERVICEABLE PARTS.
Problem
Cause
Solution
The displays won’t light
up when the power cord is
plugged in an outlet and
ON/
STANDY
is pressed.
The power cord plug is
incorrectly inserted in the
power socket.
Insert the power cord plug
properly in a power socket.
The power socket is not
powered / the fuse is
damaged (blown out).
Connect the hotplate in
another power socket / check
the house fuses.
When
ON/STANDBY
is
pressed, the displays light up,
but the hotplate won’t heat.
You are using inappropriate
dishes.
Make sure that the dishes
being used are suitable for
an induction hob - to learn
more, please refer to “
Dishes
suitable to be used on the
induction hob
”.
The hotplate has stopped
heating while cooking.
The oil temperature is too
high while frying.
Reduce the oil temperature
while frying.
The ambient temperature is
too high.
Open the window or turn on
A/C to reduce the ambient
temperature.
Air inflow openings or
ventilation openings are
blocked.
Remove foreign items that
are blocking the openings.
The set cooking time has
elapsed.
Set the cooking time or
power level again or select
the required operating mode.
The safety fuse has blown
out.
This is normal. The safety
fuse protects the hotplate
against overheating and
consequential damage.
Unplug the power cord from
the mains outlet and wait
several minutes until the
hotplate has cooled down.
