Cavalry CAND Series, User Manual

Q: How can I reduce the noise of the NAS?  

A: Make sure the hard drive/case/fan are properly screwed in and that the foot stickers are on 

the case.  

Q: Why can’t Windows XP enter the SMB folder with a password via the NAS?  

A: Please update Windows XP to SP2 or above. After the update, make sure you have 

installed Norton Internet Security. If you do, please check with Norton service center.  

Q: What is the NAS default login name and password?  

A: The default Login name: “admin”, default password: “admin”.  

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Q: How do I access the NAS via the Internet?  

A: If your NAS is using a public IP, please perform the following steps.  

1. Enter the management web base of NAS and go to the FTP Server page to enable 

FTP Status.  

2. Create User account and limits of authority.  
3. Open Internet Explorer or other FTP software, and enter the NAS IP address in the 

address field (ftp://NAS IP).  

Q: Why can’t the FTP link to the NAS or show link time out when using IE?  
A: Due to the IE FTP incompatibility with the router, we suggest users use FTP software to 

start with. If you would like to use the IE FTP to link the NAS, please refer to following 

steps.  

1. Open Port 21 and 20 on the router and link to the NAS.  

2. Open IE > Tool > Internet Options  

3. Uncheck "Enable folder view for FTP site" and click "OK"  

Q: What is the maximum number of users for the FTP/Samba/server?  

A: 1. The FTP Server is able to create a maximum of 32 users accounts, with 8 users 
connect simultaneously, and a maximum of 16 folders shared by one account.  

2. The Samba Server has a Share Level Access with a maximum of 16 folders shared by 

root.  

Q: What else can DHCP do with the NAS?  
A: You can setup the NAS as a DHCP server when there are no other DHCP Servers in your 

LAN, otherwise, the NAS will automatically turn off its DHCP server function and become a 

DHCP client of existing the DHCP Server. For example, if you have installed a router with a 

built-in (active) DHCP Server, the NAS will automatically setup itself as a DHCP client.  

Q: Does the NAS support hard disk Power Management?  

A: The NAS enters standby mode for power management (Sleep) if there is no any activity 

ranging between 5-60 minutes. You can go to Web Base > Disk Utility > Set Sleep Time 

function (0 to disable function, enter between 5-60 minutes to enable this function.  

Q: What is the protocol of network file sharing system using by the NAS?  
A: The NAS has the built-in Samba Server for file sharing; it is using a SMB (Server 

Message Block) protocol to integrate TCP/IP, NETBUEI and IPX/SPX protocol. In other 

words, if the client PC can support TCP/IP, NETBUEI or IPX/SPX, it will also be compatible 
with the NAS. You can also use the built-in FTP Server for file sharing with the internet 

client.  

Q: Why can’t my USB Printer be detected by the NAS Printer server?  

A: The NAS Printer server does not support GDI/Host-based printers. For some Multi Function 

Printers (MFP); scanning functions might not function properly. Please contact the printer 
manufacture for detailed specifications.