A–Troubleshooting
Checking if Current Drivers are Loaded
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The following checklist provides recommended actions to take to resolve
problems installing the Cavium 8400/3400 Series Adapters or running them in
your system.
Inspect all cables and connections. Verify that the cable connections at the
network adapter and the switch are attached properly. Verify that the cable
length and rating comply with the requirements listed in
Network Cables and Optical Modules” on page 12
.
Check the adapter installation by reviewing
“Installing the Network Adapter”
. Verify that the adapter is properly seated in the slot. Check for
specific hardware problems, such as obvious damage to board components
or the PCI edge connector.
Check the configuration settings and change them if they are in conflict with
another device.
Verify that your server is using the latest BIOS.
Try inserting the adapter in another slot. If the new position works, the
original slot in your system may be defective.
Replace the failed adapter with one that is known to work properly. If the
second adapter works in the slot where the first one failed, the original
adapter is probably defective.
Install the adapter in another functioning system and run the tests again. If
the adapter passed the tests in the new system, the original system may be
defective.
Remove all other adapters from the system and run the tests again. If the
adapter passes the tests, the other adapters may be causing contention.
Checking if Current Drivers are Loaded
To check if current drivers are loaded in Windows:
Use the QCC GUI to view vital information about the adapter, link status, and
network connectivity.
To check if current drivers are loaded in Linux:
Verify that the bnx2.o driver is loaded properly by issuing the following command:
lsmod | grep -i <module name
>
If the driver is loaded, the output of this command shows the size of the driver in
bytes, the quantity of adapters configured, and their names. The following
example shows the drivers loaded for the bnx2 and bnx2x modules:
[root@test1]#
lsmod | grep -i bnx2
bnx2 199238 0
