7
Troubleshooting
If you have any problems with your appliance, you should check the troubleshooting prior to calling CDA Customer Care to
prevent unnecessary service calls and potential cost.
If the appliance is not working
•
Check there is power to the appliance.
•
The house fuses are intact and the fuse in the plug has not blown.
•
The plug socket is functioning fine. To check this, plug another electrical appliance in to see if the socket is working.
•
The temperature of the room is adequate (10
o
C or above).
If the appliance is working, but not very well
•
The appliance is not overloaded.
•
The thermostat is set to an appropriate temperature.
•
The door is closing properly.
•
The cooling system at the rear of the appliance is clean and free of dust, and not touching the rear wall.
•
There is enough ventilation at the side and rear walls.
•
The temperature of the room is adequate (10
o
C or above).
•
Check that the appliance is set to an appropriate temperature.
•
Check that the interior furniture has been arranged correctly.
If the appliance is noisy
•
The appliance is level and stable.
•
The side and rear walls are clear, and there is nothing resting on the appliance.
•
The cooling gas in the refrigerator will make a slight bubbling noise, even when the compressor is not running.
Please note:
The LED lighting cannot be replaced without a service call. If the light fails, contact CDA Customer Care.
Error Codes
The display will show error codes if there is a fault with the appliance. These are detailed below.
Before calling CDA Customer Care, take note of the error code as this will help when attempting to resolve the problem.
Error Code
Error Code
E2
Freezer temperature sensor failure
E5
Defrost sensor failure
E6
Communication failure
E7
Ambient temperature sensor failure
E9
High temperature warning
EC
PCB failure
