14
Troubleshooting
If you have any problems with your appliance, you should check
the troubleshooting prior to calling CDA Customer Care, to prevent
unnecessary service calls and potential cost. Contact details for CDA
Customer Care are on the rear cover of this manual.
If the appliance is not working, check the following;
•
There is power to the appliance.
•
The house fuses are intact and the fuse in the plug has not blown.
•
The plug socket is functioning correctly. To check this, plug another
electrical appliance in to see if the socket is working.
If the appliance is working, but not very well, check the following;
•
The appliance is not overloaded and the door is operating properly
(See below on water/frost).
•
The temperature is set to an appropriate level (see page 10).
•
The cooling system at the rear of the appliance (page 17) is clean
and free of dust, and not touching the rear wall.
•
The appliance is not next to a heat source.
If there is water or excessive frost/ice in the lower part of the
freezer, check the following:
•
Check that there is some resistance when opening the door of the
appliance. If it opens at the slightest touch it may mean that the
door seal needs to be replaced.
•
Check the door seal for any kinks, debris or damage. If you notice
any, and are unable to resolve the issue yourself, contact CDA
Customer Care so that the seal can be replaced.
