11
Troubleshooting
If you have any problems with your appliance, you should check the troubleshooting prior to calling CDA Customer Care to
prevent unnecessary service calls and potential cost.
If the appliance is not working
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Check there is power to the appliance:
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The house fuses are intact and the fuse in the plug has not blown.
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The plug socket is functioning fine. To check this, plug another electrical appliance in to see if the socket is working.
The appliance is working, but not very well
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The appliance is not overloaded
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The thermostat is set to an appropriate temperature
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The doors are closing properly
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The cooling system at the rear of the appliance is clean and free of dust, and not touching the rear wall.
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There is enough ventilation at the side and rear walls
The appliance is noisy
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The appliance is level and stable
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The side and rear walls are clear, and there is nothing resting on the appliance
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The cooling gas in the refrigerator will make a slight bubbling noise, even when the compressor is not running.
•
It is normal for the ice and water dispenser to make noise during the ice making process and dispensing. This does not
constitute a fault.
There is water in the lower part of the refrigerator compartment
•
The drain hole in the channel at the back of the compartment is clear
The ice maker is not functioning correctly
When the water filter is ready for replacement, the ice cubes produced will be smaller than normal.
Please note:
The LED lighting cannot be replaced without a service call. If the light fails, contact CDA Customer Care.
In the event of a power cut lasting longer than one hour, the ice cubes in the ice compartment may start to defrost. When the
power returns, the ice may refreeze together which could damage the ice system. To prevent this, remove the ice in the ice
compartment in the event of a power failure.
