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4.Troubleshooting 

 

If the UPS system does not opérate correctly, please solve the problema by using the 

table below: 

Symptom 

Possible Cause 

Remedy 

No indication and alarm even 
though the mains is normal.  

 

The AC input power is not 
connected well. 

Check if input power cord 
firmly connected to the 

mains.  

The AC input is connected to the 
UPS output. 

Plug AC input power cord 
to AC input correctly.  

The icon 

and the warning 

code 

 flash on LCD display. 

Alarm is sounding every 2 

seconds. 

EPO function is activated. 
 

Set the circuit in closed 
position to disable EPO 
function. 

 

The icons of 

 and 

 flash 

on LCD display and alarm is 
sounding every 2 seconds. 
 

Line and neutral conductors of 

UPS input are reversed. 
 

Rotate mains power 

socket by 180° and then 
connect to UPS system. 
 

The icons of 

 and 

flashes on LCD display and 

alarm is sounding every 2 
seconds. 
 

The external or internal battery is 
incorrectly connected. 

 

Check if all batteries are 
connected well. 

 

Fault code is shown as 27 and 
the icon 

is lighting on LCD 

display. Alarm is continuously 
sounding.  

Battery voltage is too high or the 
charger is fault. 
 

Contact your dealer. 
 

Fault code is shown as 28 and 
the icon 

is lighting on LCD 

display. Alarm is continuously 
sounding. 

Battery voltage is too low or the 
charger is fault. 
 

Contact your dealer. 
 

The icons of 

and 

flash on 

LCD display and alarm is 
sounding every second. 

 

UPS is overload  

Remove excess loads 

from UPS output. 

UPS is overloaded. Devices 
connected to the UPS are fed 

directly by the electrical network 
via the Bypass. 

Remove excess loads 
from UPS output. 

After repetitive overloads, the UPS 
is locked in the Bypass mode. 
Connected devices are fed directly 
by the mains. 

Remove excess loads 
from UPS output first. 
Then shut down the UPS 
and restart it. 

Fault code is shown as 49 on 
LCD display and alarm is 

continuously sounding. 

UPS is overinput current. 

Remove excess loads 
from UPS output. 

 

Fault code is shown as 43 and 

the icon 

 is lighting on LCD 

display. Alarm is continuously 
sounding. 

The UPS shut down automatically 

because of overload at the UPS 
output. 

Remove excess loads 

from UPS output and 
restart it. 
 

 

Summary of Contents for UPO11-1RT

Page 1: ...User Manual UPO 11 1 1 5 2 3 AX UPO 11 1RT 1 5RT 2RT 3RT PF1 0 Customer Made COLOMBIA Rack Tower Online UPS Uninterruptible Power Supply System Version 1 0 2017...

Page 2: ...perating principle 5 2 3 Install the UPS 6 2 4 Setup the UPS 7 2 5 Battery Replacement 9 2 6 Battery Kit Assembly option 11 3 Operations 13 3 1 Button operation 13 3 2 LCD Panel 13 3 3 Audible Alarm 1...

Page 3: ...rated by any individuals with no previous experience Connect the UPS system only to an earthed shockproof outlet which must be easily accessible and close to the UPS system Please use only VDE tested...

Page 4: ...away from the batteries Caution risk of electric shock The battery circuit is not isolated from the input voltage Hazardous voltages may occur between the battery terminals and the ground Before touch...

Page 5: ...PS with internally mounted battery a Instructions shall carry sufficient information to enable the replacement of the battery with a suitable manufacturer and catalogue number b Safetyinstructions to...

Page 6: ...that nothing inside the package is damaged Please keep the original package in a safe place for future use OPTIONAL If the end user wants other cases for application outdoor it is posible to change t...

Page 7: ...on 5 USB communication port 6 RS 232 communication port 7 SNMP intelligent slot 8 Emergency power off port EPO 9 External battery connection 2 2 Operating principle The operating principle of the UPS...

Page 8: ...ory without connecting battery wires Before install the UPS please follow below steps to re connect battery wires first This UPS can be either displayed on the desk or mounted in the 19 rack chassis P...

Page 9: ...ure range of 0 C to 45 C for UPS optimal operation For every 5 C above 45 C the UPS will derate 12 of nominal capacity at full load The highest working temperature requirement for UPS operation is 60...

Page 10: ...n Plug the UPS into a two pole three wire grounded receptacle only Avoid using extension cords For 200 208 220 230 240VAC models The power cord is supplied in the UPS package For 100 110 115 120 127VA...

Page 11: ...itoring options Step 5 Network connection Network Fax Phone surge port Connect a single modem phone faxline into surge protected IN outlet on the back panel of the UPS unit Connect from OUT outlet to...

Page 12: ...ase execute setup exe file for initiating software installation 2 Follow the on screen instructions to install the software 3 When your computer restarts the monitoring software will appear as an oran...

Page 13: ...2 6 Battery Kit Assembly option NOTICE Please assemble battery kit first before installing it inside of UPS Please select correct battery kit procedure below to assemble it...

Page 14: ...2 Battery kit 3 Battery kit...

Page 15: ...4 Battery kit 5 Battery kit...

Page 16: ...g by pressing this button Confirm selection key Press this button to confirm selection in UPS setting mode Select Button Switch LCD message Press this button to change the LCD message for input voltag...

Page 17: ......

Page 18: ...very second Fault Continuosly sounding Bypass Mode Sounding every 10 seconds 3 4 LCD Display wordings index 3 5 UPS Settings There are three parameters to set up the UPS Parameter 1 It s for program a...

Page 19: ...c 115 presents output voltage is 115Vac 120 presents output voltage is 120Vac Default 127 presents output voltage is 127Vac 02 Frequency Converter enable disable Interface Setting Parameter 2 Enable o...

Page 20: ...is from 7V to 24V of the nominal voltage Default 12V For 100 110 115 120 127 VAC models the setting range in parameter 3 is from 3V to 12V of the nominal voltage Default 6V LLS Low loss voltage in ECO...

Page 21: ...For 100 110 115 120 127 VAC models 85 115 setting the low voltage point in parameter 3 from 85Vac to 115Vac Default 85Vac 08 Bypass frequency range setting Interface Setting Parameter 2 Set the accept...

Page 22: ...tery mode Default 999 11 Autonomy limitation setting Interface Setting Parameter 2 Set up backup time on battery mode for general outlets 0 999 setting the backup time in minutes from 0 999 for genera...

Page 23: ...Default 2A Note Please set the appropriatecharger current based on battery capacity used The recommended charging current is 0 1C 0 3C of battery capacity as following table for reference Battery capa...

Page 24: ...on transformer connection Interface Setting Parameter 2 Allow or disallow external output isolation transformer connection ENA If selected it s allowed to connect to an external output isolation trans...

Page 25: ...igh voltage point in parameter 2 Default 150Vac LLS Bypass low voltage point For 200 208 220 230 240 VAC models 110 120 130 140 150 160 setting the low voltage point in parameter 2 Default 110Vac For...

Page 26: ...Hz to 70Hz the UPS can be set at constant output frequency 50Hz or 60Hz The UPS will still charge battery under this mode Battery mode Energy saving mode When the input voltaje is whitin voltaje regul...

Page 27: ...bypass mode or bypass mode can be set by front panel Alar mis sounding every 10 seconds Standby mode UPS is powered off and no output supply power but still can charge batteries Fault mode When a faul...

Page 28: ...3 8 Warning indicator NOTE Site Wiring Fault function can be enabled disabled via software Please check software manual for details...

Page 29: ...is shown as 27 and the icon is lighting on LCD display Alarm is continuously sounding Battery voltage is too high or the charger is fault Contact your dealer Fault code is shown as 28 and the icon is...

Page 30: ...ity If the problem still persists consult your dealer Batteries defect Contact your dealer to replace the battery Fault code is shown as 2 A on LCD display and alarm is continuously sounding The short...

Page 31: ...inear Load 4 THD Non linear Load Transfer Time AC Mode to Batt Mode Zero Inverter to Bypass 4 ms Waveform Batt Mode Pure Sinewave EFFICIENCY AC Mode 90 full charged battery 91 full charged battery ECO...

Page 32: ...ment from SNMP manager and web browser CDP AS400 Card Derate capacity to 80 of capacity in Frequency converter mode and to 80 when the output voltage is adjusted to 100VAC Product specifications are s...

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