FAQ
Q: Why can’t I turn on the power after an extended standby time?
A: Extended standby time causes interference, please reconnect the power.
We suggest you turn off the power if not in use for a short time.
Q: How come the computer can access the files stored in the hard disk via a
USB port but the media player cannot play the files?
A: Please check if the media files are the formats supported by the media
player. (Refer to Section 2.2 Specifications)