15
Software (continued)
Quick Sign uses HTTP protocol when downloading files to the media players. If
Quick Sign fails to download files to the players, a PC firewall or a firewall in
the router may be blocking this operation. Virus protection programs may block
this operation also.
Unblocking the Computer Firewall
When Quick Sign is first started, you will be prompted to unblock the firewall
for Quick Sign. Please accept to unblock. This does not pose much of security
issue due to the fact that you are only unblocking the Quick Sign application as
opposed to the whole computer and it will only download video files that you
have specified. Usually no further action will be needed and Quick Sign will
function properly.
Manually Unblocking the Computer Firewall
If video files fail to download, you may need to verify that the firewall is indeed
off for Quick Sign. You can temporarily turn the firewall completely off to test if
this resolves the file transfer issue.
Windows7/VISTA Operating System:
To turn firewall completely off (not recommended):
1. Control Panel > Security > Windows Firewall > Windows Firewall on/off
2. Select Off
3. Click OK
To allow just Quick Sign through the Firewall:
1. Control Panel > Security-Windows Firewall > All a program through
Windows Firewall
2. Click Add Program
3. Browse to C:\Program Files\CE labs\Quick Sign Pro\QuickSignPro.exe for
Quick Sign Pro (Typical, may be different location on some PCs)
*QS300 and QS400 typical locations:
QS 300: C:\Program Files\CE labs\CCM Quick Sign 300\CCM Quick Sign for HD300ZX.exe
QS 400: C:\Program Files\CE labs\CCM Quick Sign 400\CCMQuickSign.exe
4. Click OK
Now add port 7898 TCP:
1. Click Add Port
2. Set Name: http port:7898 TCP.
3. Click OK
Firewall Issues
