13. Service
For Service
•
Check Service Level Agreement (SLA) of your vendor. Most of the time they provide assistance on call with
integrated service. If such SLA is in place, you must call their assistance first.
•
If your vendor doesn’t provide such assistance (*) you may contact CE+T by calling
toll free Number
+1-855-669 - 4627(**)
or
tech.support@cetamerica.com
Normal service hours are 8:00 AM to 5:00 PM Eastern Time, Monday through Friday, except closing periods for holidays
or inclement weather.
Critical/emergency conditions by calling
+1-855-669-4627
or emailing
tech.support@cetamerica.com
(*) CE+T will redirect your call to your vendor if he has such SLA in place.
(**) Valid in USA and Canada only.
(***) Messages that are not Major Incident or Emergency will be served at the next scheduled working day.
Service
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- Bravo 10 - 48/120 - User manual - v1.1
Summary of Contents for BRAVO 10 - 48/120
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