Trouble Shooting Cont…
Problem
Cause
Remedy
1. Faulty element(s)
1. Call service agent or qualified
technician
2.Operation of
thermostat
2. Ensure that the thermostat is set
correctly, also ensure the dial is not
spinning on the thermostat and
giving the wrong reading
Indicator light is on but the unit
is not heating
3. Faulty thermostat
3. Call service agent or qualified
technician
1.Carbon build up
1. Ensure that the plates are kept clean
and free of carbon build up
2. Thermostat setting
2. Ensure that the thermostat is set
correctly, also ensure the dial is not
spinning on the thermostat and
giving the wrong reading
Slow heat up of the cooking
surfaces
3. Faulty element(s)
3. Call service agent or qualified
technician
Please ensure:
*There is correct power supply.
*The machine is plugged in correctly and power is switched on.
*The timer and thermostat are in the correct position.
*The elements are clear of any food waste.
Note: All Cecilware products are tested prior to packing.
Compliance
Cecilware products have undergone strict product testing in order to comply with regulatory standards
and specifications set by international, independent, and federal authorities.
As testimony to such compliance, Cecilware products carry the following marks/symbols:
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