ENGLISH
33
•
CEDIMA
® • Technical Documentation • All rights reserved acc. to ISO 16016 • Changes serving technical progress reserved •
4.
In case of a justified complaint, we can choose to repair the device and/or to provide a replacement
against return of the device. Replaced parts or devices become our property.
5.
Complaints are to be notified in writing stating the serial number of the machine, invoice number
and date.
6.
As a rule, repairs will be carried out at the supplier. The purchaser shall bear any additional costs
of mechanics and helpers arising from repair work carried out on his premises at his request. The
warranty does not cover any repair carried out in the workshop of a third party without the prior
consent of the supplier.
7.
If the supplier expressly gives his consent to the replacement of assemblies or parts by the
purchaser or a third party, the supplier will only accept claims for compensation asserted by the
purchaser, if justified, after the assemblies or parts in question have been returned to us and examined
by us.
8.
According to the statutory regulations, the buyer is only entitled to cancel a contract if we refuse
improvements or the supply of replacements acc. to No. 4 even though a defect has been proven, or
a deadline that we have been given has elapsed unfulfilled. If only a minor defect has occurred, the
buyer is merely entitled to an abatement of the purchase price, which in any other case is excluded.
We are not liable for compensation on account of a defect or damages subsequent to a defect, unless
these occur on account of an intention or a negligence which we are responsible for.
9.
The warranty does not cover damage arising for the following reasons:
a) deficient installation,
b) improper use or overloading,
c) extended overloading resulting in damage to the windings of the armature or coil,
d) external effects such as damage in transit or through environmental effects or other natural
phenomena,
e) the use of add-on equipment or accessories not intended for use with the machine.
10.
Any diamond cutting tool that gives cause for complaint must be immediately removed from the
machine! To protect the purchaser’s rights and to be able to carry out a proper inspection, the amount
of the diamond segments remaining must be at least 20% of the full height. The purchaser’s claim for
compensation cannot be considered if he does not observe this requirement.
11.
If any warranty claims are satisfied by the supplier, the warranty period shall neither be extended
nor a new warranty period for the machine be started. The warranty period for installed replacement
parts expires no earlier and no later than the warranty period for the original machine.
12.
In addition to the above, our general terms and conditions of sale and delivery apply in full.
13.
The place of fulfilment and exclusive place of jurisdiction for both parties is Celle.
CEDIMA
®
Diamantwerkzeug- und Maschinenbaugesellschaft mbH, Celle
January 2005
Appendix