MAINTENANCE
SPARE PARTS: This tree package includes hinge pins, washers, bulbs for any replacement or repair that you need to perform on your tree.
If extra parts are needed, contact the Customer Service Team at 1-888-919-0070 between the hours of 8 am and 5 pm MST, Monday through Friday.
REPAIRING LOOSE HINGES
Step 1. Place the branch into the slot of the bracket.
Step 2. Insert a new hinge pin through the holes of the bracket and secure with a washer.
LAMP REPLACEMENT
Step 1. Grasp the power adapter or power cord plug, and then unplug from the power outlet.
Do not pull the power cord.
Step 2. Lift up lamp lock tab, then pull the lamp and plastic lamp base straight out of the lamp-holder.
Step 3. Replace with a new lamp.
TROUBLESHOOTING TIPS
FOR PRE-LIT TREES, IF THE TREE DOES NOT ILLUMINATE
1. Please check to make sure that all connectors are properly connected and the power adapter cord is plugged into the wall outlet.
2. Check for loose connection between light string plugs and extension cords.
3. Please check for loose, broken or missing light bulbs and replace as needed.
Reference figure only
STORAGE INSTRUCTIONS
1. Before using or reusing, inspect product carefully. Discard any products that have cut, damaged or frayed wire insulation or cords, cracks in the
lampholders or enclosures, loose connections, or exposed copper wire.
2. Before disassembling the tree, unplug the tree and remove all ornaments and decorations.
3. Gently lift the tree top straight up to remove from the center section and fold all branches towards the pole.
4. Repeat this step for the center and bottom tree sections.
5. When storing the product, carefully remove the product from wherever it is placed, including tree, branches, or bushes, to avoid any undue strain or
stress on the product conductors, connections, and wires. Cover the protective cap on the poles to avoid damaging the internal parts.
6. When not in use, store neatly in a cool, dry location protected from sunlight.
Troubleshooting / Storage / Maintenance Instructions
