16
Trouble shooting
Warning
Under no circumstances should you try to repair the TV by yourself, as this will invalidate the warranty. Do not
remove the rear cabinet of the TV as there is a risk of electric shock. If a fault occurs, first check with the points
listed below before calling the service help line ( 03334330312 ) for assistance.
Problem
Solution
No power
-Check if the power cable is connected correctly
-Press the power key on the TV to turn on the power
TV does not respond to the remote control
-Aim the remote directly at the sensor on the TV
-Reduce the distance to the TV
-Aim the remote at the TV sensor and remove and replace
the batteries.
TV freezes
-The processor may have crashed, turn the TV off at the
mains and re-start the TV. If freezing persists, call the help
line.
TV turns itself off
-Check that the sleep timer is not set to turn off
-
Check that the screensaver option “Put device to sleep” is
set to Never. Default setting is 3hrs
Technical Specifications
Screen size and system
86
” LED
Max Screen resolution
3840 (H) x 2160 (V)
Screen Brightness
200 Nits
Contrast Ratio
1200: 1
Power Source
AC 100-240V
Processor
AM Logic 962, ARM Cortex
A53 quad core CPU @1.5GHz
RAM
2GB DDR4
GPU
5 core ARM Mali-450
Built in Flash memory
8GB
Operating System
Android 7.1
Energy Efficiency Class
A
Average Annual Energy Consumption
388kWh
Speaker power
8W + 8W
Vesa wall mounting size / Screw size
600 x 600mm / M8 x 20
Dimension (W x D x H) without stand feet
1939.6 x 90.3 x 1124.7mm
Dimension (W x D x H) with stand feet
1939.6 x 295.4 x 1200.5 mm
Net Weight
43 Kg
Safety Warnings
•
Read all the instructions carefully before using the TV and keep them for future reference
•
If you pass the TV onto a third party make sure to include this instruction manual
•
Make sure that the voltage marked on the black rating label on the rear of the TV matches your mains
voltage
Safety
•
Always disconnect the unit from the mains supply before connecting / disconnecting other devices or
moving the TV
•
Unplug the TV from the mains socket during a lightning storm
