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14 - TROUBLESHOOTING
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14.1 - Malfunctions
The computer does not turn on
No power supply
Check the mains socket and the connections
Press the computer power-on button
Display off
Turn on the display (button on display)
The measuring head does not turn on or turns off unexpectedly
Batteries flat
Charge the batteries
Battery recharging does not start
No power supply
Check the mains socket and the connections
Press the battery recharge button
1.2
The battery life is too short
Low ambient temperature
Normal phenomenon
Recharging not complete
Recharge the batteries for at least 5 hours
The battery has come to the end
of its lifetime
Replace the battery
This screen appears
No communication
Check that all the measuring heads are on
"Invalid DB Code" message or vehicle data not displayed
Databank not activated
Activate the databank
13.2
The software window is not displayed centred on the screen
Incorrect setting
Untick the option 'Always in the foreground' on the
Windows application bar