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If the above troubleshooting steps do not resolve any issue that you may have, please contact 24-hour support.
Trouble Shooting
Laser level does
not power on
•
Check the batteries. They may be in the wrong way or need replacing.
•
Check the battery compartment for signs of damage and
ensure that the compartment and battery terminals are clean.
Laser level turns on
but does not rotate
•
Check the batteries. They may be in the wrong way or need replacing.
•
Check the battery compartment for signs of damage and ensure
that the compartment and battery terminals are clean and not bent.
Laser level does
not remain on for
long periods of use
•
Check the batteries. They may be in the wrong way or need replacing.
•
Check the battery compartment for signs of damage and ensure
that the compartment and battery terminals are clean and not bent.
Laser level does
not level off
•
The laser level may be outside of its self-levelling range and
may require an adjustment before self-levelling can commence.
•
Check the batteries. They may have low power.
•
The laser level may have impact damage and
may require repairs to become operational.
Detector does not
detect the laser beam
•
Check that the laser level is powered on.
•
Check the detector battery. The battery may require replacing.
•
Check the laser is operating correctly.
Detector speaker
is not functioning
•
Check sound is on.
•
Check the laser is operating correctly and producing a beam.
ERROR / PROBLEM
CAUSE / SOLUTION