DF Tuff
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You should see the following reply:
You don’t nee
d to compare the entire message; as long as the page
starts with “Service”, and the first part of the message is similar
, it
means you have connectivity to the Ceridian server.
If you get an obviously different message (e.g.,
“Cannot display the
webpage”
), then there is an issue preventing access to the Ceridian
server.
1.
If you get the “Service” page as described in the previous step,
but the clock is still not connecting (yellow status icon), then
please send the following information to the project team who
will forward it to Ceridian for further investigation:
•
Screenshots of the browser when attempting to access
the links from step 1.
•
The clock IP and MAC addresses. For more information
about finding these addresses, refer to the Clock
Information section later in this manual.
