Chainway CP30, User Manual

Page 1: ...CP30 User Manual Shenzhen Chainway Information Technology Co Ltd Add 9F Building2 Phase2 Gaoxinqi Industrial Park Bao an District Shenzhen E mail support chainway cn Web www chainway net Rev 1 0...

Page 2: ...CP30 User Manual C h a n g e s R e c o r d Rev Date Description 1 0...

Page 3: ...Connection 17 3 3 1 Interface Cable Connection 17 3 3 2 Bluetooth Connection 18 3 4 Detection 19 3 4 1 Continuous Paper 19 3 4 2 Labels 21 3 4 3 Punched Hole Label 23 3 4 4 Blackmark Paper 24 3 5 Ope...

Page 4: ...Utility Tool Instructions 39 6 1 Installation Preparation 39 6 2 Usage 39 Chapter 7 Seagull Windows Driver Instructions 55 7 1 Introduction 55 7 2 Installation Preparation 55 7 3 Installation 56 7 4...

Page 5: ...ual is prohibited to be copied or transferred in any form Copyright This manual is printed in 2022 Printed in China 1 0 Version Warnings Warning The print head is a heating part Do not touch the print...

Page 6: ...injury or death 1 Do not plug several products in one multiperture outlet This can provoke over heating and a fire If the plug is wet or dirty dry or wipe it before usage If the plug does not fit perf...

Page 7: ...ling your dealer 5 Do not use the printer when it is out of order This can cause a fire or an electrocution Switch off and unplug the printer before calling your dealer 6 Other considerations Leave en...

Page 8: ...CP30 User Manual 4 When plugging in or disconnecting each interface the power must be turned off otherwise the control circuit of the printer may be damaged Keep this manual properly for reference...

Page 9: ...e user and or third party We are not legally liable for any damages and or issues resulting from the use of options and or parts that are not authentic or authorized products 4 WEEE Waste Electrical a...

Page 10: ...eep the packing material in case you need to ship the printer in the future 2 Any damages exist please contact the local dealer Printer AC Adapter Power Cord Ribbon Sample Empty Ribbon Core Ribbon Spi...

Page 11: ...CP30 User Manual 7 1 2 Appearance and Components Front View Rear View Note The views above are for your reference Ports vary by your choice...

Page 12: ...CP30 User Manual 8 Inside View...

Page 13: ...CP30 User Manual 9 1 3 Dimension Unit mm...

Page 14: ...0 928MHz Support EPC C1G2 ISO18000 6C standard protocol Types Folding or cutting or punched hole or black mark electronic label paper Width 1 inch 25 4mm 4 72inches 120mm Height 0 0787 inch 20mm 9 84...

Page 15: ...857 861 862 855 866 737 851 869 WINDOWS 1250 1251 1252 1253 1254 1255 1257 UTF 8 UTF 16BE UTF 16LE DBCS 932 JIS 936 GBK 949 Koran 950 BIG5 Graphics Resident graphic file types are BMP and PCX other g...

Page 16: ...l 12 Chapter 3 Installation Usage 3 1 Media Loading 3 1 1 Loading the Roll 1 Press to open the printer cover and mechanism 2 Pull the roll holders open and place the roll between them And press down t...

Page 17: ...e labels through label guides and adjust label guides to label s width Note Close the paper guide clip to secure the label paper Please ensure that the label paper is fixed otherwise the handwriting w...

Page 18: ...CP30 User Manual 14 3 1 2 Loading the Ribbon 1 Install the ribbon module 2 Insert the left part of supply spindle and then the right part...

Page 19: ...CP30 User Manual 15 3 Press down the printer mechanism 4 Insert the left part of rewind spindle and then the right part...

Page 20: ...CP30 User Manual 16 5 Wind the core 2 3 circles until the ribbon is pulled tightly 6 Fix the mechanism and close the cover...

Page 21: ...used by charging improperly Please unplug the printer power cord if it is not in use for a long time 3 3 Peripherals Connection 3 3 1 Interface Cable Connection 1 The standard for the printer s interf...

Page 22: ...you need more detailed information of pairing methods please refer to the instructions of Bluetooth device 2 Note When pairing the printer must be turned on The printer is paired with the upper comput...

Page 23: ...r moves the sensor improperly paper may not be detected therefore the printer could not print paper The following instructions tell users how to use label sensor correctly Please read it carefully 3 4...

Page 24: ...CP30 User Manual 20 Figure 2 Left...

Page 25: ...al 21 3 4 2 Labels When printing labels Figure 3 or double row labels Figure 4 the sensor shall be aimed at the left triangle below Figure 5 which is the original position Figure 3 Labels Figure 4 Dou...

Page 26: ...CP30 User Manual 22 Figure 5 Left...

Page 27: ...CP30 User Manual 23 3 4 3 Punched Hole Label When printing punched hole labels move the sensor until it s aimed at the right triangle below Figure 6 Figure 6 Right...

Page 28: ...User Manual 24 3 4 4 Blackmark Paper When printing blackmark paper Figure 7 the sensor shall be aimed at the position of black mark Figure 8 Figure 7 Blackmark Paper Figure 8 aimed at blackmark s posi...

Page 29: ...e panel indicates the printer s operating status and allows the user to control basic printer operation 1 Power Button Much more detailed information is provided in 3 6 1 Power On Power Off 2 Feed But...

Page 30: ...y sub menu displays and operating displays Idle Display When the printer is power on the idle display will appear It contains printer s name version number of the firmware time and menu Home Menu Disp...

Page 31: ...CP30 User Manual 27 Sub menu Display There are numerous sub menus displays and user can switch them by menu button and enter button Operating Display...

Page 32: ...n to the sub menu display Note The item with red frame When the item is white the relevant values could be changed both by display operation and software instructions When the item turns yellow the re...

Page 33: ...In the following instructions the example will be taken to show user how to operate the printer Changing the speed of the printer 1 Make sure the printer is connected to the power supply and the pape...

Page 34: ...printing density as required Click to enter other setting options 5 Click and save the above settings Note Much more detailed information of display menu needed please refer to the appendix in the en...

Page 35: ...off standby printing Red On Head up paper out Red Quick flash Paper jam label s separation Orange On Ribbon out Orange Slow flash Printing pause Green On Label calibration Green Slow flash Wait on dem...

Page 36: ...feed button for three seconds and it will cancel the printing job When the printer is in dump mode press the feed button once then back to the normal printing mode When the indicator status flashes sl...

Page 37: ...The self test checks the printer s current settings status and whether the printer has any problems or not 1 Printing Manually Make sure the roll is loaded properly Make sure the top cover of the prin...

Page 38: ...ccessful the screen displays and returns to the menu setting interface If the calibration fails the screen displays RFID calibration error and the ready light and the paper light flash at the same tim...

Page 39: ...tag data If the RFID tag data is read continuously move the tag outward after step 4 and the printer will automatically read the RFID tag data at the readable position of the RFID antenna and display...

Page 40: ...CP30 User Manual 36 Chapter 4 Interface 4 1 USB Interface 1 USB Type A PIN SIGNAL NAME 1 VBUS 2 D 3 D 4 GND 2 USB Type B PIN SIGNAL NAME 1 VBUS 2 D 3 D 4 GND...

Page 41: ...CP30 User Manual 37 4 2 Ethernet Port PIN SIGNAL NAME 1 TX 2 TX 3 RX 4 5 6 RX 7 8...

Page 42: ...allow the print head become scratched and or damaged in any way 5 1 Cleaning Thermal Print Head 1 Open the Printer Cover and then use the cleaning pen to clean the head in the direction from the cente...

Page 43: ...ons 6 1 Installation Preparation Download application program in official website eg CHAINWAYUtility exe 6 2 Usage Note The screen may vary slightly by different operating systems and models Take Wind...

Page 44: ...CP30 User Manual 40 2 Click Settings choose the printer model 1 Set up the interface needed range USB COM LPT ETH...

Page 45: ...CP30 User Manual 41 2 Click Get Printer Information and printer information will show in the above...

Page 46: ...CP30 User Manual 42 3 Click Get Status and printer status will show in the above...

Page 47: ...CP30 User Manual 43 4 Choose Common and click Get In this menu user can get the information the protocol media sensor speed density and so on...

Page 48: ...CP30 User Manual 44 5 Click Bluetooth then set up the Bluetooth name and password Click Get to gain the values of Mac address...

Page 49: ...CP30 User Manual 45 6 Click Ethernet then click Get to gain the relevant values...

Page 50: ...CP30 User Manual 46 7 Click WIFI then set up the name password and so on...

Page 51: ...lick Get System Date Time to get the values and click Setup to save them Then click Close and back to the main menu Note Finishing all the settings user can click Set to save the values changed Click...

Page 52: ...CP30 User Manual 48 3 Click Fonts 1 Click Select Font to select the vector font you want 2 Click Download Note The font file name must be in English or number...

Page 53: ...CP30 User Manual 49 3 Select the downloaded font file enter the print content in the text box and click Print Text...

Page 54: ...CP30 User Manual 50 4 Click Storage to print image 1 Click File name to select the image Note The file name must be in English or number and the filename length must be less than 32...

Page 55: ...CP30 User Manual 51 2 Click Download 3 Select the downloaded graphic and then click print selected graphic to print the picture...

Page 56: ...CP30 User Manual 52 4 You can set a magnification of the graphic as needed...

Page 57: ...CP30 User Manual 53 5 Click Function Test User can carry the followings such as sensor calibration pattern print testing and so on...

Page 58: ...CP30 User Manual 54 6 Click System Click language and choose the language of printer utility...

Page 59: ...he following operating systems are supported Windows Vista Windows 7 Windows 8 and 8 1 and Windows 10 Windows Server 2008 2008 R2 2012 2012 R2 and 2016 32 bit and 64 bit x64 editions 7 2 Installation...

Page 60: ...7 as example To avoid the prevention recommend to close the security software before installation 1 Select one interface to connect your printer to computer 2 Turn on the printer and check if it is co...

Page 61: ...CP30 User Manual 57 5 Choose the installation directory then click Next 6 Click Finish...

Page 62: ...8 7 Choose Install printer drivers then click Next Note If you have connected the printer to computer it will detect and install the driver automatically eg USB port 8 Specify the model of your printe...

Page 63: ...CP30 User Manual 59 9 Specify Port then click Next 10 Enter a name for this printer then click Next...

Page 64: ...CP30 User Manual 60 11 Click Finish...

Page 65: ...3 After installation the icon will be found in Start Devices and Printers Note If you have already installed the driver No matter what kind of ports it will generate a USB port automatically when conn...

Page 66: ...CP30 User Manual 62 7 4 Usage 7 4 1 Printing Preferences 1 Click Start Devices and Printers Right click the icon and choose Printing preferences...

Page 67: ...CP30 User Manual 63 2 According to different needs set up the page...

Page 68: ...CP30 User Manual 64 Click Stock Name and choose the paper type...

Page 69: ...CP30 User Manual 65 Click New Stock and set up a new stock Click Edit Stock and edit the stock...

Page 70: ...CP30 User Manual 66 Click Delete Stock and delete the stock Choose Orientation or Effects showed in the Preview...

Page 71: ...CP30 User Manual 67...

Page 72: ...CP30 User Manual 68 Click Preset Name and back to the default settings...

Page 73: ...CP30 User Manual 69 Click Manage and change the settings...

Page 74: ...CP30 User Manual 70 3 Click Graphics and edit the pictures...

Page 75: ...CP30 User Manual 71 4 Click Stock...

Page 76: ...CP30 User Manual 72 Set up the print method...

Page 77: ...CP30 User Manual 73 Set up the media type...

Page 78: ...CP30 User Manual 74 Click Feed Mode Mode and choose the method of media handing...

Page 79: ...CP30 User Manual 75 5 Click Option...

Page 80: ...e darkness In general the darkness of relative and absolute is 0 and 15 respectively When the printing effect is too light turn up the absolute darkness 15 When the printing is too thick turn down the...

Page 81: ...CP30 User Manual 77 Click Speed Settings Set up the printing speed...

Page 82: ...CP30 User Manual 78 7 4 2 Printer Properties 1 Click Start Devices and Printers Right click the icon and choose Printer properties...

Page 83: ...CP30 User Manual 79 2 Click General Print Test Page and printer will print labels with current settings...

Page 84: ...CP30 User Manual 80 3 Click Ports and choose the port needed...

Page 85: ...80 270 After Printed None Tear Off Default Peeling Cutting Stop Position Default Manually 0 30mm Label Setup Label Type Gap Label Default Black Mark Continuous Media Sensor Auto Sensor Default Transmi...

Page 86: ...0000 Default Standby Display Ready Date Time Int Device Buzzer Volume 0 3 Default 2 Date YYYY MM DD Time hh mm ss RS232 Setup Baudrate 9600 Default 14400 19200 38400 57600 115200 Data Bits 7 bit 8 bi...

Page 87: ...arcode Scanner None Default USB Host RS232 Testing TPH Printed Mileage Show the mileages printer has printed TPH Bad Not Printing Test Print the testing page Label Calibration Calibrate the label Medi...

Page 88: ...guration Smart Printing File Management Internal Flash A Label Formats Graphic Bitmap Font True Type Database Firmware External USB Storage B Label Formats Graphic Bitmap Font True Type Database Firmw...

Page 89: ...CP30 User Manual 85 Appendix 2 Download Path for UTILITY and Driver 1 Enter the website in browser www chainway net 2 Select the Support to get the Utility and Driver...