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Basic Troubleshooting Guide

No power

No display on remote 

control, but chair 

responds normally 

when buttons pressed.

Hearing a squeaking 

noise when reclining.

1.Make sure power switch is on, the line icon (-) should

  be pushed in - Test Chair, continue to next step if 

  needed.

2.Check each end of the power cord (where the power 

   cord plugs into the chair and where it plugs into the 

   wall outlet) and make sure each end is securely 

   plugged in – Test chair, continue to next step if needed.

3.Test wall outlet with another appliance – Test chair, 

   continue to next step if needed.

4.Change fuse near power switch (5 AMP) (Reference 

   page 11) – Test chair.

1.Turn off the switch power, the circle icon (○) should be

   pushed in.

2.Unplug the power cord (for 10 seconds).

3.Plug back the power cord.

4.Turn on the switch power, the line icon (-) should be 

   pushed in – Test remote control again, continue to next 

   step if needed.

5.Check the each end of the wire which connects the 

   remote control fully plugged into the chair, you will need 

   to open up the remote control (7 screws). – Test chair.

1.Check and test each of the reclining motors (Footrest, 

   Backrest, and Rotate) to find out which reclining function

   is making the squeaking noise.

2.Once you examine which motor/s are making the 

   squeaking noise, lubricate where the motor travels in 

   and out of its housing (underneath the chair) with either 

   WD-40 or 3 in 1 Oil – Test chair, continue to next step if 

   needed.

3.Use either WD-40 or 3 in 1 Oil to lubricate the side bolts 

   on the chair (which connected the backrest to the chair 

   seat frame). These bolts are located between the chairs

   armrest and each side of the backrest – Test chair.

Problem

Troubleshooting Methods

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Summary of Contents for TS-8800

Page 1: ...TS 8800 MASSAGE CHAIR MASSAGE CHAIR Instruc on For Use Made in Taiwan TS 8700 CHAIRMAN...

Page 2: ......

Page 3: ...Precautions P 1 P 4 P 8 P 9 P 12 P 10 P 5 P 2 P 2 Cautions Structure Setup Instructions Product Functions and Descriptions Steps of Operation Product Specifications Basic Troubleshooting Guide Basic R...

Page 4: ...Persons who require medical test DO NOT use the chair in a dirty greasy smoggy or humid environment DO NOT expose the chair directly to sunlight and DO NOT place the chair too close to other electrica...

Page 5: ...ils Improper use will result in damaging the remote control Users need only finger tips to press the buttons on the remote control Turn off the power after finishing using the chair Structu TS 8800 re...

Page 6: ...r Pressure for Shoulders Air Pressure for Shoulders Air Pressure for Armrest Headrest Pillow Air Pressure for Buttocks Seat Cushion Air Pressure for Armrest Caster Power Cord Socket Fuse Cartridge Pow...

Page 7: ...r part a Assemble air tubes Make sure the color is matched b Fix air tubes Make sure air tubes are not bent c Fasten all screws Step 3 Install the remote control holder by ratcheting wrench and tie ti...

Page 8: ...tall the armrest and shoulder part a Assemble air tubes Make sure the color is matched b Fix air tubes Make sure air tubes are not bent c Fasten all screws Step 3 Install the remote control holder by...

Page 9: ...overing vitality RELAX Press this button for programmed massage function for 20 minutes The program is mainly designed to relieve the stress and fatigue by tapping and flapping COMFORT Press this butt...

Page 10: ...ess this button to set massage time for 5 10 15 20 25 30 minutes ge Air Press this button to adjust the intensity of air massage while the program is in progress MANUAL MASSAGE FUNCTIONS Press this bu...

Page 11: ...massage Auto II The program is mainly designed for sole roller massage Press this button to turn on off the sole roller it is preset at speed first Press this button for 3 different speeds on sole ro...

Page 12: ...erapy program Step 2 You have finished the setting Please let your body relaxed make your mind empty and enjoy the whole course of the program B Please press SHOULDER BACK or WAIST button to select ma...

Page 13: ...ions Model TS 8800 TS 8700 4D massage chair Power Voltage 110V 230V Power Consumption 120W Chair Dimensions Straight 155cm L x81cm W x120cm H Recline 195cm L x81cm W x91cm H Weight 107 kgs The place o...

Page 14: ...3 Plug back the power cord 4 Turn on the switch power the line icon should be pushed in Test remote control again continue to next step if needed 5 Check the each end of the wire which connects the re...

Page 15: ...ions test for the recline functions which could not work by using the remote control Example Back recline motor could not go up down After cross connecting Back recline motor connections with the Inve...

Page 16: ...ctures 2 and 3 3 Replace the fuse in the clamp fused currently being used with the fuse in the square enclosure spare fuse Spare fuses 5 AMP can be purchased at any local electronics store Reference p...

Page 17: ...ture 2 3 Loosen the eight screws on the metal frame Then unplug the connections Reference picture 3 4 4 Lift out the chair back massage module and exchange it with the replacement chair back massage m...

Page 18: ...Picture 3 Loosen the screws Picture 4 Unplug the connec ons 15...

Page 19: ...an see the motors and plugs Reference picture 8 9 and 10 7 Locate the motor which needs to be replaced red plug back recline yellow plug footrest white plug Inversion recline blue plug foot lengthen 8...

Page 20: ...from chair Picture 8 Loosen the 4 screws and remove the partition on the right side of chair Diagram Picture 10 of motors Footrest motor Inversion recline motor Back recline motor Foot lengthen motor...

Page 21: ...three air hoses under the seat cushion 2 Reconnect the color coded plugs 3 Place the seat cushion back and test the thigh stretch function Picture 1 Tear off the Velcro Picture 2 Find the air hoses u...

Page 22: ...nd loosen 6 Screws on chair seat module Picture 5 Loosen the three flower screws yellow one is under the metal mesh Picture 2 Unzip the zipper from the seat cushion Picture 4 Loosen the these screws T...

Page 23: ......

Page 24: ...CHAIRMAN...

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