background image

32

MyQ

®

Smartphone Control

Connect With Your Smartphone

You will need:

l

Wi-Fi enabled smartphone, tablet or laptop

l

Broadband Internet Connection

l

Wi-Fi signal in the garage

(2.4 Ghz, 802.11b/g/n required)

, see page 3

l

Password for your home network (router's main account, not guest network)

l

MyQ serial number located on the garage door opener

Download the MyQ App to Set Up an Account and Connect

Open and close your door, get alerts and set schedules from anywhere. Connected smart garage door
openers also receive software updates to ensure the opener has the latest operational features.

1. Download the MyQ App.
2. Set up an account and connect.

For more information on connecting your garage door opener, visit support.chamberlaingroup.com.

An LED on the garage 
door opener will indicate 
Wi-Fi status. See table 
below.

LED

Learn
Button

Wi-Fi Status
LED

Definition

Blue

Off

- Wi-Fi is not turned on.

Blinking

- Garage door opener is in Wi-Fi learn mode.

Solid

- Mobile device connected to the garage door opener.

Blue
and
Green

Blinking

- Attempting to connect to router.

Green

Blinking

- Attempting to connect to the Internet server.

Solid

- Wi-Fi has been set up and garage door opener is connected to the internet.

NOTES:

To erase the Wi-Fi settings, see page 37.

Summary of Contents for C450

Page 1: ...r FOR RESIDENTIAL USE ONLY PRE PROGRAMMED REMOTE CONTROL INCLUDED www chamberlain com www mychamberlain com Please read this manual and the enclosed safety materials carefully Fasten the manual near the garage door after installation The door WILL NOT CLOSE unless the Protector System is connected and properly aligned Periodic checks of the garage door opener are required to ensure safe operation ...

Page 2: ...nal doors Check the Door To preventpossible SERIOUS INJURY or DEATH l ALWAYS call a trained door systems technician ifgarage door binds sticks or is outofbalance An unbalanced garage door may NOT reverse when required l NEVER try to loosen move or adjustgarage door door springs cables pulleys brackets or their hardware ALL ofwhich are under EXTREME tension l Disable ALL locks and remove ALL ropes ...

Page 3: ...up com for more details See MyQ Smartphone Control page 32 to connectyour garage door opener to your Wi Fi network Additional Items You May Need Survey your garage area to see ifyou will need any ofthe following items l 2 2X4 Pieces of wood May be used to fasten the header bracketto the structural supports Also used to position the garage door opener during installation and for testing the safety ...

Page 4: ...rm E Straightdoor arm Packaged inside frontrail section F Trolley NOTE Be sure to assemble the trolley before sliding onto rail G Emergency release rope and handle H Rail 1 frontand 4 center sections I Hanging brackets 2 Packaged inside the frontrail section J Garage door opener motor unit K Chain spreader with screws L U bracket M Chain and cable N Door control O Remote control P The ProtectorSys...

Page 5: ... 3 8 Master Link Threaded Shaft Clevis Pin 5 16 x1 1 2 Ring Fastener 3 Hex Bolt 5 16 18x7 8 4 Lock Washer 5 16 18 5 Nut 5 16 18 6 Self Threading Screw 1 4 14x5 8 2 Clevis Pin 5 16 x1 Clevis Pin 5 16 x1 1 4 Carriage Bolt 1 4 20x1 2 2 Wing Nut 1 4 20 2 Lag Screw 5 16 9x1 5 8 4 Screw 6ABx1 2 Drywall Anchors 2 Screw 6 32x1 2 Preparation ...

Page 6: ...own and slide the tapered ends into the larger ones Tabs along the side will lock into place 3 Place the motor uniton packing material to protectthe cover and restthe back end ofthe rail on top For convenience puta supportunder the frontend ofthe rail 4 As a temporary stop inserta screwdriver into the hole in the second rail section from the motor unit as shown 5 Check to be sure there are 4 plast...

Page 7: ...top ofthe motor unit 3 Use the carton to supportthe frontend ofthe rail 4 Place the U bracket flatside down onto the motor unitand align the bracketholes with the boltholes 5 Fasten the U bracketwith the previously removed bolts DO NOT use any power tools The use ofpower tools may permanently damage the garage door opener 6 Attach chain spreader to the motor unitwith two screws U Bracket Hex Screw...

Page 8: ... 3 Place the idler pulley into the window as shown 4 Insertthe idler boltfrom the top through the rail and pulley Tighten with a 3 8 lock washer and nutunderneath the rail until the lock washer is compressed 5 Rotate the pulley to be sure itspins freely 6 Locate the rail tab The rail tab is near the idler pulley on the frontrail section Use a flathead screwdriver and liftthe rail tab until the tab...

Page 9: ...pring onto the other pin 3 With the trolley againstthe screwdriver dispense the remainder ofthe cable chain along the rail toward the motor unitaround the sprocketand continuing to the trolley assembly The sprocketteeth mustengage the chain Figure 2 4 Check to make sure the chain is nottwisted then connectitto the threaded shaftwith the remaining master link 5 Thread the inner nutand lock washer o...

Page 10: ...tallation is complete you may notice some chain droop with the door closed This is normal Ifthe chain returns to the position shown when the door is open do notre adjustthe chain NOTE During future maintenance ALWAYS pull the emergency release handle to disconnectthe trolley before adjusting the chain You have now finished assembling yourgarage dooropener Please read the following warnings before ...

Page 11: ...o power source until instructed to do so 8 NEVER wear watches rings or loose clothing while installing or servicing opener They could be caughtin garage door or opener mechanisms 9 Install wall mounted garage door control l within sightofthe garage door l outofreach ofsmall children ata minimum heightof5 feet 1 5 m above floors landings steps or any other adjacentwalking surface l away from ALL mo...

Page 12: ... is minimal Itmay be mounted on the wall upside down ifnecessary to gain approximately 1 2 1 cm If you need to install the header bracketon a 2x4 on wall or ceiling use lag screws not provided to securely fasten the 2x4 to structural supports as shown here and on page 13 3 Open your door to the highestpointoftravel as shown Draw an intersecting horizontal line on the header wall 2 5 cm above the h...

Page 13: ...twith the hardware provided OPTION B CEILING INSTALLATION 1 Extend the vertical centerline onto the ceiling as shown 2 Center the bracketon the vertical mark no more than 6 15 cm from the wall Make sure the arrow is pointing away from the wall The bracketcan be mounted flush againstthe ceiling when clearance is minimal 3 Mark the side holes Drill 3 16 pilotholes and fasten bracketsecurely to a str...

Page 14: ...e garage door opener To preventdamage to garage door restgarage door opener rail on 2x4 placed on top section of door 1 Remove the packing material and liftthe garage door opener onto a ladder 2 Fully open the door and place a 2x4 laid flat under the rail For one piece doors without tracks lay the 2x4 on it s side NOTE A 2x4 is ideal for setting the distance between the rail and the door Ifthe lad...

Page 15: ...e structural supports before installing the garage door opener 2 Make sure the garage door opener is aligned with the header bracket Measure the distance from each side ofthe garage door opener to the supportbracket 3 Cutboth pieces ofthe hanging bracketto required lengths 4 Attach the end ofeach hanging bracketto the supportbracketwith appropriate hardware not provided 5 Attach the garage door op...

Page 16: ...RY or DEATH from a falling garage door l Ifpossible use emergency release handle to disengage trolley ONLY when garage door is CLOSED Weak or broken springs or unbalanced door could resultin an open door falling rapidly and or unexpectedly l NEVER use emergency release handle unless garage doorway is clear ofpersons and obstructions l NEVER use handle to pull door open or closed Ifrope knotbecomes...

Page 17: ...the bracket2 4 5 10 cm below the top edge ofthe door OR directly below any structural supportacross the top ofthe door 3 Mark drill holes and install as follows depending on your door s construction Metalorlight weight doors using a verticalangle iron brace between the doorpanelsupport and the doorbracket l Drill 3 16 fastening holes Secure the door bracketusing the two 1 4 14x5 8 self threading s...

Page 18: ...your installation needs NOTE The door bracketmay be installed on the top edge ofthe door ifrequired for your installation Refer to the dotted line optional placementdrawing For a door with no exposed framing or for the optional installation use lag screws 5 16 x1 1 2 not provided to fasten the door bracket Vertical Centerline of Garage Door Optional Placement of Door Bracket Door Bracket Header Br...

Page 19: ...electholes as far apartas possible to increase door arm rigidity and attach using the bolts nuts and lock washers 5 Pull the emergency release handle toward the garage door opener until the trolley release arm is horizontal The trolley will re engage automatically when the garage door opener is activated NOTE Ifthe holes in the curved door arm and the straightdoor arm do notalign reverse the strai...

Page 20: ...ng the clevis pin Secure with the ring fastener 4 Attach the curved door arm to the trolley using the clevis pin Secure with the ring fastener 5 Pull the emergency release handle toward the garage door opener until the trolley release arm is horizontal HARDWARE Hex Bolt 5 16 18x7 8 Nut 5 16 18 Lock Washer 5 16 18 Clevis Pin 5 16 x1 Clevis Pin 5 16 x1 1 4 Ring Fastener One Piece Door without Track ...

Page 21: ...all children cannotreach and away from the moving parts ofthe door For gang box installations itis notnecessary to drill holes or install the drywall anchors Use the existing holes in the gang box NOTE Your productmay look differentthan the illustrations Screw 6ABx1 2 Drywall Anchors 2 Screw 6 32x1 2 HARDWARE 1 Strip 7 16 inch 11 mm ofinsulation from one end ofthe wire and separate the wires 2 Con...

Page 22: ... wire near the garage door opener 3 Connectthe wire to the red and white terminals on the garage door opener Ifyour garage is pre wired make sure you use the same wires thatare connected to the door control To insert or release wires from the terminal push in the tab with screwdriver tip RED WHITE WHITE GREY 7 16 11 mm 2 3 1 HARDWARE Insulated Staple Not Shown Staple STEP 12 Attach the warning lab...

Page 23: ... sensor LEDs will light The garage door opener will notgo into the sleep mode until the garage door opener has completed 5 cycles upon power up When installing the safety reversing sensors check the following l Sensors are installed inside the garage one on either side ofthe door l Sensors are facing each other with the lenses aligned and the receiving sensor lens does not receive directsunlight l...

Page 24: ...acketand attach with the wing nut The lenses on both sensors should pointtoward each other Make sure the lens is notobstructed by the sensor bracket Lens Carriage Bolt Not provided No more than 6 inches 15 cm 1 2 Not provided Wing Nut 3 4 OPTION C FLOOR INSTALLATION Use an extension bracket notprovided or wood block to raise the sensor bracketifneeded 1 Carefully measure the position ofboth sensor...

Page 25: ...ceiling with the staples 2 Strip 7 16 inch 11 mm ofinsulation from each setofwires Separate the wires Twistthe white wires together Twistthe white black wires together 3 Insertthe white wires into the white terminal on the garage door opener Insertthe white black wires into the grey terminal on the garage door opener To insertor remove the wires from the terminal push in the tab with a screwdriver...

Page 26: ...hite wire would connectto the yellow wire and the white black wire would connectto the purple wire 4 Atthe garage door opener strip 7 16 inch 11 mm ofinsulation from each end ofthe wires previously chosen for the safety reversing sensors Twistthe like colored wires together 5 Insertthe wires connected to the white safety sensor wires to the white terminal on the garage door opener Insertthe wires ...

Page 27: ... grounding type outlet Ifthe plug doesn tfitinto the outletyou have contacta qualified electrician to install the proper outlet THERE ARE TWO OPTIONS FOR CONNECTING POWER OPTION A TYPICAL WIRING 1 Plug in the garage door opener into a grounded outlet 2 DO NOT run garage door opener atthis time OPTION B PERMANENT WIRING If permanent wiring is required by yourlocalcode referto the following procedur...

Page 28: ...mber LED Wing Nut SENDING SENSOR RECEIVING SENSOR invisible light beam If the receiving sensor is in direct sunlight switch it with sending sensor so it is on the opposite side of the door IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING 1 Make sure there is power to the garage door opener 2 Make sure the sensor wire is notshorted broken 3 Make sure the sensor has been wired correctly white w...

Page 29: ...n the open UP and close DOWN position The electronic controls sense the amountofforce required to open and close the door The force is adjusted automatically when you program the travel NOTE Ifanything interferes with the door s upward travel itwill stop Ifanything interferes with the door s downward travel itwill reverse UP Open DOWN Close One Piece Doors Only When setting the UP travel for a one...

Page 30: ...ess and hold the DOWN button until the door is in the desired DOWN position 5 Once the door is in the desired DOWN position press and release the AdjustmentButton The garage door opener lights will flash twice and the UP Button will begin to flash 6 Press and release the UP Button When the door travels to the programmed UP position the DOWN Button will begin to flash 7 Press and release the DOWN B...

Page 31: ...ntactwith the 1 1 2 inch board remove the board and open close the door 3 or 4 times to testthe adjustment Ifthe garage door opener continues to fail the safety reversal test call a trained door systems technician 1 2 STEP 3 Test the Protector System Withouta properly installed safety reversing sensor persons particularly small children could be SERIOUSLY INJURED or KILLED by a closing garage door...

Page 32: ...ware updates to ensure the opener has the latestoperational features 1 Download the MyQ App 2 Setup an accountand connect For more information on connecting your garage door opener visitsupport chamberlaingroup com An LED on the garage door opener will indicate Wi Fi status See table below LED Learn Button Wi FiStatus LED Definition Blue Off Wi Fi is notturned on Blinking Garage door opener is in ...

Page 33: ...bstructions 8 NEVER use handle to pull garage door open or closed Ifrope knotbecomes untied you could fall 9 After ANY adjustments are made the safety reversal system MUST be tested 10 Safety reversal system MUST be tested every month Garage door MUST reverse on contact with 1 1 2 3 8 cm high object or a 2x4 laid flat on the floor Failure to adjustthe garage door opener properly increases the risk...

Page 34: ...on when someone enters through the open garage door and the safety reversing sensor infrared beam is obstructed see page 35 Use an incandescentA19 lightbulb 100 wattmaximum or for maximum energy efficiency a 26W 100W equivalent compactfluorescentlight CFL bulb NOTE Do notuse halogen shortneck or specialty lightbulbs as these may overheatthe end panel or lightsocket Do not use LED bulbs as they may...

Page 35: ...arage door opener lights flash The time interval is indicated by the number oftimes the garage door opener lights flash l 1 flash is 1 1 2 minutes l 2 flashes is 2 1 2 minutes l 3 flashes is 3 1 2 minutes l 4 flashes is 4 1 2 minutes To cycle through the time intervals repeatthe step above Ifthe push bar LED is continuously blinking the LOCK feature needs to be turned off To turn the Lightfeature ...

Page 36: ... safety reversing sensors are misaligned This feature is NOT intended to be the primary method ofclosing the door A keyless entry should be installed in the event of an accidentallock out when using this feature Remote Control and Keyless Entry Pre programmed remote controlincluded no need to program the remote To add or reprogram a remote control follow the instructions below Older Chamberlain re...

Page 37: ...rage door opener until the learn LED goes out approximately 6 seconds 2 Immediately press and hold the LEARN button again until the learn LED goes out All codes are now erased Reprogram any accessory you wish to use ERASE THE CONNECTION FROM GARAGE DOOR OPENER TO HOME Wi Fi NETWORK 1 Press and hold the black adjustmentbutton on the garage door opener until 3 beeps are heard Approximately 6 seconds...

Page 38: ...l batteries Insert battery positive side up Dispose ofold batteries properly 1 2 3 NOTICE To complywith FCC and orIndustryCanada IC rules adjustmentormodificationsofthistransceiverare prohibited THERE ARENOUSER SERVICEABLEPARTS Thisdevice complieswith Part15 ofthe FCC rulesand IC RSS 210 Operation issubjectto the following two conditions 1 thisdevice maynotcause harmfulinterference and 2 thisdevic...

Page 39: ... thatwould interruptthe sensor s path while closing 1 5 Door moves 6 8 15 20 cm stops or reverses Manually open and close the door Check for binding or obstructions such as a broken spring or door lock correctas needed Check wiring connections attravel module and atthe logic board Replace travel module ifnecessary No movement only a single click Manually open and close the door Check for binding o...

Page 40: ...stbe connected and aligned correctly before the garage door opener will move in the down direction l Verify the safety reversing sensors are properly installed aligned and free ofany obstructions My garage dooropenerlight s willnot turn off when the dooris open The garage door opener is equipped with a feature thatturns the lighton when the safety reversing sensors have been obstructed These featu...

Page 41: ...s from 1993 present MyQ compatible Extension Brackets Optional For safety reversing sensor installation onto the wall or floor CLOSED OPEN 041A5281 1 7710CB 10 Foot 3 m Rail Extension To allow a 10 foot 3 m door to open fully 8 Foot 2 4 m Rail Extension To allow an 8 foot 2 4 m door to open fully 7708CB MyQ Accessories PILCEV MyQ Remote Lamp Control Monitor and control this plug in lamp switch with...

Page 42: ...D Some States and Provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you THIS LIMITED WARRANTY DOES NOT COVER NON DEFECT DAMAGE DAMAGE CAUSED BY IMPROPER INSTALLATION OPERATION OR CARE INCLUDING BUT NOT LIMITED TO ABUSE MISUSE FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUC...

Page 43: ...Bracket with Clevis Pin and Fastener 041A5047 1 3 Emergency Release Rope and Handle 041A2828 4 Header Bracket with Clevis Pin and Fastener 041A5047 2 5 Remote Control Visor Clip K29B0137 6 Safety Sensor Bracket 041A5266 3 7 Safety Sensor Kit Receiving and sending sensors with 2 conductor wire 041A5034 8 Straight Door Arm 4178B0034B 9 White and Red White Wire 041B4494 1 10 3V CR2032 Lithium Battery...

Page 44: ...A 3 End Panel with Light Socket 041D0207 4 Light Socket 041C0279 5 Light Lens 041D7572 6 Capacitor 030B0532 1 7 Capacitor Bracket K012A0373 8 Travel Module 041D7742 7 9 Cover 041D8807 10 Receiver Logic Board 050ACTWF 11 End Panel for Receiver Logic Board with Light Socket 041D8214 12 Motor with Travel Module 041D7440 13 Line Cord 041B4245 1 14 Terminal Block 041A3150 Not Shown Wire Harness 041A794...

Reviews: