Chamberlain HD500D 1/2 HP, Owner'S Manual

Page 1: ...ner s Manual Please read this manual and the enclosed safety materials carefully Fasten the manual near the garage door after installation The door WILL NOT CLOSE unless the Protector System is connected and properly aligned Periodic checks of the opener are required to ensure safe operation The model number label is located on the front panel of your opener ...

Page 2: ...your garage door opener 32 Having a problem 33 Diagnostic Chart 34 Programming 35 36 To add or reprogram a hand held remote control 35 To erase all codes from motor unit memory 35 3 Button remotes 35 To add reprogram or change a Keyless Entry PIN 36 Repair Parts 37 38 Rail assembly parts 37 Installation parts 37 Motor unit assembly parts 38 Accessories 39 Repair Parts and Service 40 Warranty 40 Wh...

Page 3: ...ts or their hardware all of which are under EXTREME tension Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing and operating garage door opener to avoid entanglement Preparing your garage door Before you begin Disable locks Remove any ropes connected to garage door Complete the following test to make sure your garage door is balanced and is not sticking or binding 1 ...

Page 4: ...or wood blocks may be needed to install sensors Installation Step 4 Alternate floor mounting of the safety reversing sensor will require hardware not provided Installation Step 6 Do you have a finished ceiling in your garage If so a support bracket and additional fastening hardware may be required Header Bracket Rail Bracket Trolley Straight Door Arm Emergency Release Rope Handle Door Bracket Gara...

Page 5: ...nsor FINISHED CEILING Support bracket fastening hardware is required See page 19 Safety Reversing Sensor Header Wall Access Door Gap between floor and bottom of door must not exceed 1 4 6 mm Motor unit Wall mounted Door Control Rail ONE PIECE DOOR WITHOUT TRACK Header Bracket Trolley Straight Door Arm Emergency Release Rope Handle Door Bracket Curved Door Arm Header Wall Cable Rail Garage Door Tro...

Page 6: ... 1 Receiving Eye with attached 2 Conductor White White Black Bell Wire Safety Reversing Sensor Mounting Bracket 2 Motor Unit with a Light Lens 3 Button Remote Control 2 Keyless Entry Your garage door opener is packaged in one carton which contains the motor unit and all parts illustrated below Accessories will depend on the model purchased If anything is missing carefully check the packing materia...

Page 7: ...Pin 5 16 x2 3 4 1 Insulated Staples 30 Drywall Anchors 2 Clevis Pin 5 16 x1 1 Rope Lock Washer 5 16 6 Lag Screw 5 16 9x1 5 8 2 Hex Bolt 5 16 18x7 8 4 Clevis Pin 5 16 x1 1 4 1 Lag Screw 5 16 18x1 7 8 2 Screw 6ABx1 1 4 2 Screw 6 32x1 2 ASSEMBLY HARDWARE INSTALLATION HARDWARE Hardware Inventory Separate all hardware and group as shown below for the assembly and installation procedures ...

Page 8: ...side is up for all three lengths Keep it clean and free of debris while you are working Center Rail Trolley Rack Extend End Rails Outward Extend End Rails Outward Rail Assembly Carton Remove Cardboard Packing Remove Cardboard Packing Rail Support Braces Straight Door Arm Rail Assembly Hardware Bag Chassis Assembly Hardware Bag Center Rail Door End Rail Rail Sprocket Trolley Rack Sprocket End Rail ...

Page 9: ...Position another brace on the opposite side of the rail over the bolts add 1 4 20 lock nuts and hand tighten Insert two additional bolts and hand tighten 7 Keeping the rail straight and on a level surface grasp the screw rods on each side of the remaining joint and pivot into a straight line Repeat steps 5 and 6 8 With a 7 16 wrench tighten bolts until snug beginning with the center holes Do not o...

Page 10: ...the two bolt holes in the rail with those in the motor unit bracket Insert two 1 4 20x5 8 hex bolts and lock nuts Tighten securely with a 7 16 socket wrench Slide the trolley onto and along the bottom of the rail until it snaps firmly in place Be certain to install it facing correctly the trolley release arm must be horizontal lock position with its arrow pointed away from the motor unit Rail Spro...

Page 11: ...ngs or loose clothing while installing or servicing opener They could be caught in garage door or opener mechanisms 9 Install wall mounted garage door control within sight of the garage door out of reach of children at minimum height of 5 feet 1 5 m away from ALL moving parts of the door 10 Place entrapment warning label on wall next to garage door control 11 Place manual release safety reverse te...

Page 12: ...f the door NOTE If the total number of inches exceeds the height available in your garage use the maximum height possible or refer to page 13 for ceiling installation To prevent possible SERIOUS INJURY or DEATH Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling otherwise garage door might not reverse when required DO NOT install header bracket over drywall Conc...

Page 13: ...t on the vertical mark no more than 6 15 cm from the wall Make sure the arrow is pointing toward the wall The bracket can be mounted flush against the ceiling when clearance is minimal Mark the side holes Drill 3 16 pilot holes and fasten bracket securely to a structural support with the hardware provided Lag Screws 5 16 9x1 5 8 Highest Point of Garage Door Travel Vertical Centerline of Garage Doo...

Page 14: ...securely on a temporary support to allow the rail to clear the spring Position the rail bracket against the header bracket Align the bracket holes and join with a clevis pin 5 16 x2 3 4 as shown Insert a ring fastener to secure Header Bracket Rail Bracket Opener Carton or Temporary Support Header Wall Garage Door Rail Clevis Pin 5 16 x2 3 4 Ring Fastener Header Bracket Rail Bracket Rail Clevis Pin...

Page 15: ...or Either can be installed on the left or right of the door as long as the sun never shines directly into the receiving eye lens The mounting brackets are designed to clip onto the track of sectional garage doors without additional hardware If it is necessary to mount the units on the wall the brackets must be securely fastened to a solid surface such as the wall framing Extension brackets see Acc...

Page 16: ... the lip hugging the back edge of the track Figure 1 If your door track will not support the bracket securely wall installation is recommended Wall installation Figures 2 3 Place the bracket against the wall with curved arms facing the door Be sure there is enough clearance for the sensor beam to be unobstructed If additional depth is needed an extension bracket see Accessories or wood blocks can ...

Page 17: ... garage door you may choose to install the door control at this time and run the door control wire along the rail with the sensor wires Use one rail channel for the door control wire and the other channel for both sensor wires If you choose this option follow instructions 1 3 on page 20 now 3 Pull wires taut across the top of the chassis and insert into the opening above the terminal block Figure ...

Page 18: ...nt for setting an ideal door to rail distance Remove foam packaging Raise the opener onto a stepladder You will need help at this point if the ladder is not tall enough Open the door all the way and place a 2x4 laid flat on the top section beneath the rail If the top section or panel hits the trolley when you raise the door pull down on the trolley release arm to disconnect inner and outer section...

Page 19: ... mounting tabs you must triangulate the vertical brackets for additional stability Figure 3 6 Check to make sure the rail is centered over the door or in line with the header bracket if the bracket is not centered above the door 7 Remove the 2x4 Operate the door manually If the door hits the rail raise the header bracket NOTE DO NOT connect power to opener at this time To avoid possible SERIOUS IN...

Page 20: ...fety Reversing Sensor wires along the top of the rail See page 17 4 Insert all wires through the opening on top of motor unit above the terminal block on the back panel Figure 4 5 Strip 7 16 11 mm of insulation from each set of bell wires Connect bell wires to the quick connect terminals as follows white to white and white red to red white to white and white black to grey Figure 5 NOTE When connec...

Page 21: ... the outer trolley Adjust rope length so the handle is 6 feet 1 83 m above the floor Ensure that the rope and handle clear the tops of all vehicles to avoid entanglement Secure with an overhand knot NOTE If it is necessary to cut the rope heat seal the cut end with a match or lighter to prevent unraveling Bottom Chassis Slots Top Lens Tab Bottom Lens Tab Bottom Chassis Slot Insert Bottom Lens Tabs...

Page 22: ...tructed alignment is required Loosen the sending eye wing nut and readjust aiming directly at the receiving eye Lock in place Loosen the receiving eye wing nut and adjust the sensor until it receives the sender s beam When the green indicator light glows steadily tighten the wing nut RIGHT WRONG To prevent possible SERIOUS INJURY or DEATH from electrocution or fire Be sure power is NOT connected t...

Page 23: ... Secure the door bracket using the two 1 4 14x5 8 self threading screws Figure 2A Alternately use two 5 16 bolts lock washers and nuts not provided Figure 2B Metal insulated or light weight factory reinforced doors Drill 3 16 fastening holes Secure the door bracket using the self threading screws Figure 3 Wood Doors Use top and bottom or side to side door bracket holes Drill 5 16 holes through the...

Page 24: ...MINUM STEEL DOORS WITH GLASS PANEL ETC NOT PROVIDED ONE PIECE DOORS Please read and comply with the warnings and reinforcement instructions on the previous page They apply to one piece doors also Center the door bracket on the top of the door in line with the header bracket as shown Mark either the left and right or the top and bottom holes Metal Doors Drill 3 16 pilot holes and fasten the bracket...

Page 25: ...ure 3 Hole alignment alternative If holes in curved arm are above holes in straight arm disconnect straight arm Cut about 6 15 cm from the solid end Reconnect to trolley with cut end down as shown Bring arm sections together Find two pairs of holes that line up and join with bolts lock washers and nuts Pull the emergency release handle toward the opener at a 45 angle so that the trolley release ar...

Page 26: ... 16 Ring Fastener Straight Arm Bolts 5 16 18x7 8 Door Bracket Clevis Pin 5 16 x1 1 4 Curved Door Arm Press the Door Control push button The trolley will travel to the fully closed position Manually close the door and lift the door arm to the trolley The arm should touch the trolley just ahead of the door arm connector hole Refer to the fully closed trolley door arm positions in the illustration If...

Page 27: ... not close completely Increase down travel Turn the down limit adjustment screw counterclockwise One turn equals 2 5 cm of travel If door still won t close completely try lengthening the door arm page 25 and decreasing the down limit If the opener reverses in fully closed position Decrease down travel Turn the down limit adjustment screw clockwise One turn equals 2 5 cm of travel Without a properl...

Page 28: ...ing the control clockwise Make small adjustments until the door completes a close cycle After each adjustment run the opener through a complete travel cycle Do not increase the force beyond the minimum amount required to close the door 2 Test the UP open force Grasp the door bottom when the door is about halfway through UP open travel The door should stop If the door is hard to hold or doesn t sto...

Page 29: ...run the opener through 3 or 4 complete travel cycles to test adjustment If the unit continues to fail the Safety Reverse Test call for a trained door systems technician IMPORTANT SAFETY CHECK Test the Safety Reverse System after Each adjustment of door arm length limits or force controls Any repair to or adjustment of the garage door including springs and hardware Any repair to or buckling of the ...

Page 30: ... size is 100 watts maximum Security light feature Lights will also turn on when someone walks through the open garage door With a Multi Function Door Control Panel this feature may be turned off as follows With the opener lights off press and hold the light button for 10 seconds until the light goes on then off again To restore this feature start with the opener lights on then press and hold the l...

Page 31: ...ght feature Press the Light button to turn the opener light on or off It will not control the opener lights when the door is in motion If you turn it on and then activate the opener the light will remain on for 4 1 2 minutes Press again to turn it off sooner The 4 1 2 minute interval can be changed to 1 1 2 2 1 2 or 3 1 2 minutes as follows Press and hold the Lock button until the light blinks abo...

Page 32: ...ode setting or replacing the battery THERE ARE NO OTHER USER SERVICEABLE PARTS Tested to Comply with FCC Standards FOR HOME OR OFFICE USE Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation To prevent possible SERIOUS INJURY or DEATH NE...

Page 33: ... Repeat safety reverse test after adjustments to force or travel limits The need for occasional adjustment for the force and limit settings is normal Weather conditions in particular can affect door travel Manually check door for balance or any binding problems Refer to Adjustment Step 2 Adjust the Force 4 My door reverses for no apparent reason after fully closing and touching the floor Repeat sa...

Page 34: ...r control touch wires together If motor unit activates replace door control If motor unit does not activate disconnect door control wires from motor unit Momentarily short across red and white terminals with jumper wire If motor unit activates replace door control wires Symptom Sending indicator light glows steadily receiving indicator light is dim or flashing Realign receiving eye sensor clean le...

Page 35: ... CONTROL 1 3 5 kg PROGRAMMING 35 Your garage door opener has already been programmed at the factory to operate with your hand held remote control The door will open and close when you press the large push button Below are instructions for programming your opener to operate with additional Security remote controls 1 3 kg 1 Press and hold the button on the hand held remote that you wish to operate y...

Page 36: ...for the present PIN then press and hold the button The opener light will blink twice Release the button 2 Press the new 4 digit PIN you have chosen then press Enter The motor unit lights will blink once when the PIN has been learned Test by pressing the new PIN then press Enter The door should move To set a temporary PIN You may authorize access by visitors or service people with a temporary 4 dig...

Page 37: ... KEY PART NO NO DESCRIPTION 1 41A5273 14 Multi function door control 2 953D 3 Button remote control 3 10A20 3V 2032 Lithium battery 4 29B137 Visor clip 5 41A2828 Emergency release rope handle assy 6 41B4494 1 2 Conductor bell wire white white red 7 41A4353 Header bracket w clevis pin fastener 8 41A5047 Door bracket w clevis pin fastener 9 41A5034 Safety sensor kit receiving and sending eyes with 3...

Page 38: ...7 12D630 Bracket light socket limit switch 8 41A5388 Motor drive assy complete with 8a 144B41 22T Pulley 8b 144B42 28T Pulley 8c 20B19 Drive belt 8d 158A69 Retainer rings 8e 41C556 Isolator bracket spacers 8f 41A5394 Bracket motor mount assembly KEY PART NO NO DESCRIPTION 9 41C4672 Screw drive RPM kit 10 41A4837 1 Worm gear and retainer 11 41C5417 Low voltage wire harness 11a 41C5416 High voltage ...

Page 39: ...oor opener from hand held remotes and a Light Feature for constant light Motion Detecting Control Panel Multi function door control with motion sensor that automatically turns opener lights on for 5 minutes when it detects a person entering the garage Sensor can be easily deactivated when desired 945CB 940D Extension Brackets Optional For safety sensor installation onto the wall or floor To order ...

Page 40: ...r are confirmed to be defective and covered by this limited warranty will be repaired or replaced at Seller s sole option at no cost to you and returned pre paid Defective parts will be repaired or replaced with new or factory rebuilt parts at Seller s sole option ALL IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICU...