FOR SERVICE HELP
If you have a service issue on the opener, call us for
technical help. We will either help you over the phone
or have an authorized dealer contact you. Phone us
during customer service hours toll free at:
1-888-528-6305
Please reference warranty details below for
specifics. You may also contact us by writing to:
THE CHAMBERLAIN GROUP, INC.
Parts and Service Department
2301 N. Forbes Boulevard, Suite 104
Tucson, Arizona 85745
FOR INSTALLATION HELP
CHAMBERLAIN SERVICE IS
AVAILABLE ACROSS THE U.S.
For installation information, call our Customer
Service department, open six days a week. Call toll
free at:
1-888-528-6305
HOURS: (Central Std. Time)
6 A.M. to 7 P.M. Monday through Friday
8 A.M. to 6 P.M. Saturday
For professional installation, contact your local
CHAMBERLAIN dealer. Look for him in the Yellow
Pages, or call us for a list of dealers in your area.
MODEL 9500 IN-HOME LIMITED WARRANTY
The Chamberlain Group, Inc. (“Seller”) warrants to the first retail purchaser of this product, for the residence in which
this product is originally installed, that it is free from defect in materials and/or workmanship for as long as you own it.
The proper operation of this product is dependent on your compliance with the Owner’s Manual Instructions regarding
installation, operation, maintenance and testing. Failure to comply strictly with those instructions will void this
warranty in its entirety. Please note that the safety reverse system, in order to operate properly with your garage
door, must be adjusted and periodically tested in accordance with the Owner’s Manual.
Warranty transfer: This warranty is only valid and available to the original owner of the opener. No transfer of warranty
is allowed.
How warranty works: If your defect is covered by this warranty, we will repair your unit or, at our option, replace it at no
charge. If a repair is needed, we reserve the right to do so with either new or reconditioned parts. If we determine that
a unit replacement is needed, we may do so with either a new or reconditioned unit of the same or equal design.
Obtaining Service: It’s as easy as calling our toll free hotline at 1-888-528-6305. We will then 1) attempt to solve the
problem with you over the phone, 2) direct you to contact the authorized Chamberlain dealer nearest you or 3) contact
an authorized Chamberlain dealer who will in turn contact you to set up a service call to arrange repair. This service
call will be at no charge to you unless the dealer determines that your problem is not covered by this limited warranty.
THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE,
AND OF ANY OTHER OBLIGATIONS OR LIABILITY ON SELLER’S PART. THIS LIMITED WARRANTY DOES NOT
COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE
(INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY
MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), REPLACEMENT OF
BATTERIES AND LIGHT BULBS OR UNITS INSTALLED FOR NON-RESIDENTIAL USE.
THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR
OR GARAGE DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS,
DOOR ALIGNMENT AND HINGES. ANY SERVICE CALL THAT DETERMINES THE PROBLEM HAS BEEN
CAUSED BY ANY OF THESE ITEMS COULD RESULT IN A FEE TO YOU.
UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL
DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT
SHALL SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR
STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED
TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.
Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above
limitation or exclusion may not apply to you. This limited warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
© 2000, The Chamberlain Group, Inc.
114A2428B
All Rights Reserved
Printed in Mexico
