Chamberlain Whisper Drive Security+ 47995D, Owner'S Manual

Page 1: ...nly Owner s Manual Please read this manual and the enclosed safety materials carefully Fasten the manual near the garage door after installation The door WILL NOT CLOSE unless The Protector System is connected and properly aligned Periodic checks of the opener are required to ensure safe operation The model number label is located on the left side panel of your opener ...

Page 2: ...lley 8 Fasten the rail to the motor unit and Install the idler pulley 9 Install the belt and attach the belt cap retainer 10 Set the tension 11 Installation 11 26 Installation safety instructions 11 Determine the header bracket location 12 Install the header bracket 13 Attach the rail to the header bracket 14 Position the opener 15 Hang the opener 16 Install the door control 17 Install the lights ...

Page 3: ... Preparing your garage door Before you begin Disable locks Remove any ropes connected to garage door Complete the following test to make sure your garage door is balanced and is not sticking or binding 1 Lift the door about halfway as shown Release the door If balanced it should stay in place supported entirely by its springs 2 Raise and lower the door to see if there is any binding or sticking If...

Page 4: ...pport bracket and additional fastening hardware may be required Installation Step 10 Depending upon garage construction extension brackets or wood blocks may be needed to install sensors Installation Step 10 Alternate floor mounting of the safety reversing sensor will require hardware not provided CLOSED POSITION Header Wall Garage Door Header Bracket Trolley Straight Door Arm Emergency Release Ro...

Page 5: ...ersing Sensor Access Door FINISHED CEILING Support bracket fastening hardware is required See page 16 Safety Reversing Sensor Header Wall Gap between floor and bottom of door must not exceed 1 4 6 mm Wall mounted Door Control Rail Motor Unit ONE PIECE DOOR WITHOUT TRACK CLOSED POSITION Header Wall Header Bracket Trolley Straight Door Arm Emergency Release Rope Handle Door Bracket Curved Door Arm G...

Page 6: ...acket Trolley Rail Center Back Sections Rail Front header Section Header Bracket Idler Pulley 2 Conductor Bell Wire White White Red SECURITY Keyless Entry The Protector System Your garage door opener is packaged in one carton which contains the motor unit and all parts illustrated below Accessories will depend on the model purchased If anything is missing carefully check the packing material Parts...

Page 7: ... 30 Drywall Anchors 2 Clevis Pin 5 16 x1 1 Rope Lock Washer 5 16 7 Lag Screw 5 16 9x1 5 8 2 Hex Bolt 5 16 18x7 8 4 Clevis Pin 5 16 x1 1 4 1 Lag Screw 5 16 18x1 7 8 2 Screw 6ABx1 1 4 2 Screw 6 32x1 2 Clevis Pin 5 16 x1 1 2 1 Spring Trolley Nut 1 Self Threading Screw 1 4 14x5 8 2 Hardware Inventory Separate all hardware and group as shown below for the assembly and installation procedures ASSEMBLY H...

Page 8: ...edge about 4 3 4 12 cm from the far end 1 Remove the straight door arm and hanging bracket packaged inside the front rail and set aside for Installation Step 5 and 12 NOTE To prevent INJURY while unpacking the rail carefully remove the straight door arm stored within the rail section 2 Align the rail sections on a flat surface as shown and slide the tapered ends into the larger ones Tabs along the...

Page 9: ...through the window Keep the ribbed side toward the rail and allow it to hang until Assembly Step 5 Remove the tape from the idler pulley The inside center should be pre greased If dry regrease to ensure proper operation Place the idler pulley into the window as shown Insert the idler bolt from the top through the rail and pulley Tighten with a 3 8 lock washer and nut underneath the rail until the ...

Page 10: ...notches until both pins are securely locked in place 5 Insert the trolley threaded shaft through the hole in the trolley Be sure the belt is not twisted and the FLAT side of the trolley threaded shaft faces the rail 6 Hold the belt at the trolley shaft as you thread the spring nut by hand onto the shaft until finger tight against the trolley Do not use any tools 7 Remove the screwdriver 8 Position...

Page 11: ...esult in SEVERE INJURY or DEATH 3 ALL repairs to cables spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing opener 4 Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing opener to avoid entanglement 5 Install garage door opener 7 feet 2 13 m or more above floor 6 Mount emergency release handle 6 feet 1 83 m above flo...

Page 12: ...the top edge of the door NOTE If the total number of inches exceeds the height available in your garage use the maximum height possible or refer to page 13 for ceiling installation To prevent possible SERIOUS INJURY or DEATH Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling otherwise garage door might not reverse when required DO NOT install header bracket ove...

Page 13: ...inting toward the ceiling Mark the vertical set of bracket holes Drill 3 16 pilot holes and fasten the bracket securely to a structural support with the hardware provided Lag Screw 5 16 9x1 5 8 HARDWARE SHOWN ACTUAL SIZE CEILING HEADER BRACKET INSTALLATION Extend the vertical centerline onto the ceiling as shown Center the bracket on the vertical mark no more than 6 15 cm from the wall Make sure t...

Page 14: ...E If the door spring is in the way you ll need help Have someone hold the opener securely on a temporary support to allow the rail to clear the spring Position the rail bracket against the header bracket Align the bracket holes and join with a clevis pin 5 16 x1 1 2 as shown Insert a ring fastener to secure Opener Carton or Temporary Support OPTION WITH SOME EXISTING INSTALLATIONS Garage Door Head...

Page 15: ...venient for setting an ideal door to rail distance Remove foam packaging Raise the opener onto a stepladder You will need help at this point if the ladder is not tall enough Open the door all the way and place a 2x4 laid flat on the top section beneath the rail If the top section or panel hits the trolley when you raise the door pull down on the trolley release arm to disconnect inner and outer se...

Page 16: ...ine with the header bracket if the bracket is not centered above the door 7 Remove the 2x4 Operate the door manually If the door hits the rail raise the header bracket NOTE DO NOT connect power to opener at this time To avoid possible SERIOUS INJURY from a falling garage door opener fasten it SECURELY to structural supports of the garage Concrete anchors MUST be used if installing any brackets int...

Page 17: ... to protrude above wall surface Position bottom of door control on screw head and slide down to secure Adjust screw for snug fit Install top screw with care to avoid cracking plastic housing Do not overtighten Insert bottom tabs and snap on cover NOTE The push bar may stick if the door control is not mounted on a smooth surface If a click is not heard when pressing the push bar loosen the two moun...

Page 18: ...lease arm of the outer trolley Adjust rope length so the handle is 6 feet 1 83 m above the floor Ensure that the rope and handle clear the tops of all vehicles to avoid entanglement Secure with an overhand knot NOTE If it is necessary to cut the rope heat seal the cut end with a match or lighter to prevent unraveling To prevent possible SERIOUS INJURY or DEATH from a falling garage door If possibl...

Page 19: ...cord Connect the black line wire to the screw on the brass terminal the white neutral wire to the screw on the silver terminal and the ground wire to the green ground screw The opener must be grounded Reinstall the cover To avoid installation difficulties do not run the opener at this time RIGHT WRONG To prevent possible SERIOUS INJURY or DEATH from electrocution or fire Be sure power is not conne...

Page 20: ... 6 15 cm above the floor Either can be installed on the left or right of the door as long as the sun never shines directly into the receiving eye lens The mounting brackets are designed to clip onto the track of sectional garage doors without additional hardware If it is necessary to mount the units on the wall the brackets must be securely fastened to a solid surface such as the wall framing Exte...

Page 21: ...ip hugging the back edge of the track as shown in Figure 1 If your door track will not support the bracket securely wall installation is recommended Wall installation Figure 2 3 Place the bracket against the wall with curved arms facing the door Be sure there is enough clearance for the sensor beam to be unobstructed If additional depth is needed an extension bracket See Accessories or wood blocks...

Page 22: ...s required Loosen the sending eye wing nut and readjust aiming directly at the receiving eye Lock in place Loosen the receiving eye wing nut and adjust sensor until it receives the sender s beam When the green indicator light glows steadily tighten the wing nut TROUBLESHOOTING THE SAFETY REVERSING SENSORS 1 If the sending eye indicator light does not glow steadily after installation check for Elec...

Page 23: ...depending on your door s construction Metal or light weight doors using a vertical angle iron brace between the door panel support and the door bracket Drill 3 16 fastening holes Secure the door bracket using the two 1 4 14x5 8 self threading screws Figure 2A Alternately use two 5 16 bolts lock washers and nuts not provided Figure 2B Metal insulated or light weight factory reinforced doors Drill 3...

Page 24: ...MINUM STEEL DOORS WITH GLASS PANEL ETC NOT PROVIDED ONE PIECE DOORS Please read and comply with the warnings and reinforcement instructions on the previous page They apply to one piece doors also Center the door bracket on the top of the door in line with the header bracket as shown Mark either the left and right or the top and bottom holes Metal Doors Drill 3 16 pilot holes and fasten the bracket...

Page 25: ...m are above holes in straight arm disconnect straight arm Cut about 6 15 cm from the solid end Reconnect to trolley with cut end down as shown Bring arm sections together Find two pairs of holes that line up and join with bolts lock washers and nuts Pull the emergency release handle toward the opener at a 45 angle so that the trolley release arm is horizontal Proceed to Adjustment Step 1 page 27 T...

Page 26: ... 16 18 Lock Washers 5 16 Ring Fastener Straight Arm Bolts 5 16 18x7 8 Door Bracket Clevis Pin 5 16 x1 1 4 Curved Door Arm Press the Door Control push button The trolley will travel to the fully closed position Manually close the door and lift the door arm to the trolley The arm should touch the trolley just ahead of the door arm connector hole Refer to the fully closed trolley door arm positions i...

Page 27: ...force as explained in Adjustment Step 2 If the door does not close completely Increase down travel Turn the down limit adjustment screw counterclockwise One turn equals 2 5 cm of travel If door still won t close completely and the trolley bumps into the pulley bracket page 4 try lengthening the door arm page 25 and decreasing the down limit If the opener reverses in fully closed position Decrease ...

Page 28: ...ckwise Make small adjustments until the door completes a close cycle After each adjustment run the opener through a complete travel cycle Do not increase the force beyond the minimum amount required to close the door 2 Test the UP open force Grasp the door bottom when the door is about halfway through UP open travel The door should stop If the door is hard to hold or doesn t stop DECREASE UP open ...

Page 29: ...obstruction and run the opener through 3 or 4 complete travel cycles to test adjustment If the unit continues to fail the Safety Reverse Test call for a trained door systems technician IMPORTANT SAFETY CHECK Test the Safety Reverse System after Each adjustment of door arm length limits or force controls Any repair to or adjustment of the garage door including springs and hardware Any repair to or ...

Page 30: ...lb power is 100 watts maximum Security light feature Lights will also turn on when someone walks through the open garage door With a Multi Function Door Control this feature may be turned off as follows With the opener lights off press and hold the light button for 10 seconds until the light goes on then off again To restore this feature start with the opener lights on then press and hold the ligh...

Page 31: ...eature Press the Light button to turn the opener light on or off It will not control the opener lights when the door is in motion If you turn it on and then activate the opener the light will remain on for 4 1 2 minutes Press again to turn it off sooner The 4 1 2 minute interval can be changed to 1 1 2 2 1 2 or 3 1 2 minutes as follows Press and hold the Lock button until the light blinks about 10...

Page 32: ...ng the code setting or replacing the battery THERE ARE NO OTHER USER SERVICEABLE PARTS Tested to Comply with FCC Standards FOR HOME OR OFFICE USE Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation To prevent possible SERIOUS INJURY or ...

Page 33: ...t after adjustments to force or travel limits The need for occasional adjustment for the force and limit settings is normal Weather conditions in particular can affect door travel Refer to Adjustment Step 1 Adjust the UP and DOWN Travel Limits Decrease down travel by turning down limit adjustment screw clockwise 5 My lights will not turn off when door is open The garage door opener is equipped wit...

Page 34: ...ontrol touch wires together If motor unit activates replace door control If motor unit does not activate disconnect door control wires from motor unit Momentarily short across red and white terminals with jumper wire If motor unit activates replace door control wires Symptom Sending indicator light glows steadily receiving indicator light is dim or flashing Realign receiving eye sensor clean lens ...

Page 35: ...actory to operate with your hand held remote control The door will open and close when you press the large push button Below are instructions for programming your opener to operate with additional Security remote controls LOCK LIGHT 1 Press and hold the button on the hand held remote that you wish to operate your garage door 2 While holding the remote button press and hold the LIGHT button on the ...

Page 36: ...PIN has been learned Test by pressing the new PIN then press ENTER The door should move To set a temporary PIN You may authorize access by visitors or service people with a temporary 4 digit PIN After a programmed number of hours or number of accesses this temporary PIN expires and will no longer open the door It can be used to close the door even after it has expired To set a temporary PIN 1 Pres...

Page 37: ...on remote control 3 10A20 3V2032 Lithium battery 4 29B137 Remote control visor clip 5 41A2828 Emergency release rope and handle assembly 6 41B4494 1 2 Conductor bell wire white and white red 7 41A5047 1 Door bracket w clevis pin fastener 8 41A5047 3 Header bracket w clevis pin fastener 9 41A5034 Safety sensor kit receiving and sending eyes with 3 9 m 2 conductor bell wire 10 178B34 Straight door a...

Page 38: ...t socket 7 108D79 Lens 8 30B532 Capacitor 1 2 HP 9 12A373 Capacitor bracket 10 41A3150 Terminal block w screws 11 41A4842 Universal replacement motor bracket assembly Complete with Motor worm bracket bearing assembly RPM sensor KEY PART NO NO DESCRIPTION 12 41A5525 4 Cover 13 41A2818 Limit switch drive retainer 14 41D3452 Limit switch assembly 15 41A2822 1 Interrupter cup 16 41C4398A RPM sensor as...

Page 39: ...e Sensor can be easily deactivated when desired 3 Button Mini Remote Control with SECURITY With key ring and fastening strip 956D 940D 10 Foot 3 06 m Rail Extension To allow a 10 foot 3 06 m door to open fully Multi Function Door Control Panel Provides a Lock feature which prevents operation of garage door opener from portable remotes and a Light feature for constant light 945CB CLDM1 Garage Door ...

Page 40: ...r are confirmed to be defective and covered by this limited warranty will be repaired or replaced at Seller s sole option at no cost to you and returned pre paid Defective parts will be repaired or replaced with new or factory rebuilt parts at Seller s sole option ALL IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICU...