Troubleshooting
24
Rev 41311-20100311 E
Troubleshooting
Problem
Cause
Solution
Generator will not start
No fuel
Add fuel
Faulty spark plug
Replace spark plug
Unit loaded during start up
Remove load from unit
Generator will not start;
Generator starts but runs roughly
Low oil level
Fill crankcase to the proper level
Place generator on a flat, level surface
Choke in the wrong position.
Adjust choke.
Spark plug wire loose
Attach wire to spark plug
Generator shuts down during
operation
Out of fuel
Fill fuel tank
Low oil level
Fill crankcase to the proper level.
Place generator on a flat, level surface
Generator cannot supply enough
power or overheating
Generator is overloaded
Review load and adjust. See “Power
Management”
Insufficient ventilation
Check for air restriction. Move to a
well ventilated area
No AC output
Cable not properly connected
Check all connections
Connected device is defective
Replace defective device
Circuit breaker is open
Reset circuit breaker
Capacitor defective
Replace capacitor (Service Center)
Faulty brush assembly
Replace brush assembly (Service
Center)
Faulty AVR (auto voltage regulator)
Replace AVR (auto voltage
regulator)(Service Center)
Loose wiring
Inspect and tighten wiring
connections
Other
Contact the help line.
Generator gallops
Engine governor defective
Contact the help line
Repeated circuit breaker tripping
Overload
Review load and adjust. See “Power
Management”
Faulty cords or device
Check for damaged, bare or frayed
wires. Replace defective device
Summary of Contents for 41311
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Page 23: ...Specifications Rev 41311 20100311 E 19 Parts Diagram...
Page 27: ...Specifications Rev 41311 20100311 E 23 Wiring Diagram...
