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TROUBLESHOOTING GUIDE
You can solve many common refrigerator problems easily, saving you the cost of a possible
service call. Try the suggestions below to see if you can solve the problem before calling for
service.
Trouble shooting
Symptom:
Appliance will not work at all.
Cause:
The unit is not plugged into the outlet, or the plug is loose. Power is not being
supplied to the outlet in the home.
Symptom:
Noisy operation.
Cause:
The freezer is not on a flat surface. The freezer is in contact with a wall or
other object.
NOTE:
The following are normal operation. These are not indications of improper
operation.
1. Refrigerant may make a gentle sound similar to running water.
2. In humid areas, some moisture may gather on the outside of the freezer. Just
wipe away.
3. The compressor becomes very hot. Do not touch the compressor.
4. Heat around the door frame is normal.
Any other enquiry, please call our service centre as: 1300 796 688.
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