Charnwood 5, Operating & Installation Instructions Manual

10

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TROUBLESHOOTING

FIRE WILL NOT BURN

Check that: 
a) the air inlet is not obstructed in any way, 
b) chimneys and flueways are clear, 
c) a suitable fuel is being used, 
d) there is an adequate air supply into the room, 
e) an extractor fan is not fitted in the same room as the stove.
f) there is sufficient draw in the chimney. Once the chimney is warm a 
draught reading of at least 1.3 mm (0.05 inches) water gauge 
(12.5Pa) should be obtained.

BLACKENING OF DOOR GLASS

Differences in chimney draughts mean that the best settings of the air 
controls will vary for different installations. A certain amount of 
experimentation may be required, however the following points 
should be noted and with a little care should enable the glass to be 
kept clean in most situations:

a) Wet or unseasoned wood, or logs overhanging the front fence will 
cause the glass to blacken.

b) The airwash relies on a supply of heated air to keep the glass clean. 
Therefore, when lighting the stove, allow the firebed to become well 
established before closing the air control. This may also be necessary 
when re-fuelling the stove.

c) When re-fuelling keep the fuel as far back from the front fence as 
possible. Do not try to fit too much fuel into the firebox.

d) Do not completely close the air control.

It is always more difficult to keep the glass clean when running the 
stove very slowly for long periods.

If blackening of the glass still occurs check that all flue connections 
and the blanking plate are well sealed. It is also important that the 
chimney draw is sufficient and that it is not affected by down-draught. 
When the chimney is warm a draught reading of at least 1.3 mm 
(0.05 inches) water gauge (12.5Pa) should be obtained. Some 
blackening of the glass may occur below the level of the fuel retainer. 
This will not obscure the view of the fire or affect its performance.

FIRE BLAZING OUT OF CONTROL

Check that:

a) The door is tightly closed. 
b) The air control is fully closed. 
c) A suitable fuel is being used. 
d) Door seals and airwash slide are intact.

FUME EMISSION

Warning Note:

Properly installed and operated this appliance will not emit fumes. 

Occasional fumes from de-ashing and re-fuelling may occur. 

Persistent fume emission is potentially dangerous and must not be 

tolerated. If fume emission does persist, then the following 

immediate actions should be taken:

a) Open doors and windows to ventilate the room. 

b) Let the fire out and safely dispose of the fuel from the 

appliance.

c) Check for flue or chimney blockage, and clean if required. 

d) Do not attempt to re-light the fire until cause of fume has been 

identified. If necessary, seek professional advice.

The most common cause of fume emission is flueway or chimney 
blockage. For your own safety these must be kept clean.

CHIMNEY FIRES

If the chimney is thoroughly and regularly swept, chimney fires should 
not occur. However, if a chimney fire does occur close the air control, 
and tightly close the door of the appliance. This should cause the 
chimney fire to go out in which case the controls should be kept 
closed until the stove has gone out. The chimney and flueways should 
then be cleaned. If the chimney fire does not go out when the above 
action is taken then the fire brigade should be called immediately. 
After a chimney fire the chimney should be carefully examined for 
any damage. Expert advice should be sought if necessary.

IF YOU NEED FURTHER HELP

If you need further help with your Charnwood then your Installer will 
be able to provide the answers to most questions. Your Local 
Charnwood Premier Dealer has a great deal of experience and will 
also be able to provide helpful advice. Further help is available from 
the Charnwood Customer Services department who will be pleased 
to give advice, if necessary.

charnwood

BAY