3
Contents
GETTING STARTED
Available Transaction Types .............................................................3
Gift Card Transaction Types (Opt.).................................................4
Available Reports ...............................................................................5
Navigating Your Terminal .................................................................6
Clerk/Server Setup .............................................................................6
Settling the Batch ..............................................................................7
REFERENCE
Prompt Q&A .......................................................................................8
AVS Response Codes .........................................................................9
Common Error Codes ......................................................................10
Chip Card Error Codes ..................................................................... 11
Credit, Debit and Chip Card Transactions
To initiate
Sale
A sale transaction using a credit
or debit card using the magnetic stripe,
the chip or the account number if the
card is not present (i.e., phone order).
Press
[F1]
, and
then press
[1]
to select
Sale
.
Force
Perform a force sale when the terminal
cannot reach the host (Chase Paymentech) to
authorize a transaction. Contact your voice
authorization center for an authorization
code, then force the transaction.
Press
[F1]
, and
then press
[6]
to select
Force
.
Auth Only
An authorization only
transaction provides an approval, but
does not charge the consumer until the
transaction has been performed as a force.
Press
[Admin]
,
and then press
[2]
to select
Auth Only
.
Void
Perform a void to reverse a credit or
debit transaction and prevent any funds
from transferring from the cardholder’s
account. Only available for transactions
in the current batch (i.e., same day).
Press
[F1]
, and
then press
[2]
to select
Void
.
Refund
Perform a refund to return
money to a cardholder’s account from a
credit or debit sale completed in a closed
batch (i.e., previous day). May also be
used to adjust a previous transaction.
Press
[F1]
, and
then press
[3]
to select
Refund
.
Pay@Table (i7780 only)
Allows the
terminal to be handed to the cardholder to
swipe the card and confirm any prompts
while still being in possession of the card.
Press
[F1]
, and
then press
[9]
to select
Pay
At Table
.
Open Tab (restaurant only)
A pre-
authorization transaction for a specific,
pre-determined dollar amount.
Press
[Admin]
,
press
[3]
to
select
Tab
,
and then press
[1]
to select
Open Tab
.
Close Tab (restaurant only)
Perform
to close the opened tab and place the
transaction in the settlement batch file.
Press
[Admin]
,
press
[3]
, and
then press
[2]
to select
Close Tab
.
Tip Adjust
Perform a tip adjustment
to add a gratuity to a completed
transaction prior to settlement.
Press
[F1]
,
press
[4]
to
select
Tip
Menu
, and
then press
[1]
to select
Tip Adjust
.
Available
Transaction
Types
Your terminal
supports various
transaction types.
Refer to this section
for information on
what transactions are
available, when to
use them, and how to
begin the transaction.
