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5

EBT Transactions (Retail Only)

To initiate

EBT Sale

  An Electronic Benefits Transfer (EBT) 

card is a government-issued card tied  

to a specific government-assistance account. 

EBT transactions require PIN entry, as well as a 

trace number and balance amount printed on 

receipts. An EBT sale transaction may be a food 

stamp sale, or a cash benefit sale. The card must 

be present. 

Swipe the card  

or select 

Sale

.

Select 

Cash

 for 

cash benefits 

or 

Food

 for a 

food stamp 

sale.

EBT Force

  

A force is a sale transaction 

performed when the terminal cannot reach the 

host to authorize the transaction. Contact your 

voice authorization center for an authorization 

code, then perform a force sale transaction with 

the EBT card.

Select 

Force

.

EBT Refund

  Available only for food stamp 

transactions.

Select 

Refund

.

EBT Balance Inquiry

  

Obtain a customer’s 

remaining EBT account balance. Available for 

both food stamp and cash benefit.

Select 

EBT Bal 

Inq

.

Available  

Transaction  

Types 

Continued

Your terminal  
supports various 
transaction types.  

Refer to this section for 
information on what 
transactions are 
available and when to 
use them.

Note:

 Press 

[Arrow]

 to 

scroll to view additional 
options.

Summary of Contents for VeriFone Omni

Page 1: ...QUICK REFERENCE GUIDE VeriFone Omni VeriFoneVx This Quick Reference Guide will guide you through understanding your terminal s functionality and navigation and will help you with troubleshooting...

Page 2: ...riFone sVx Omni Series Contents GETTING STARTED Hot Key Functions 3 Available Transaction Types 4 Clerk Server Setup 6 Available Reports 7 Gift Card Transaction Types Opt 9 Navigating Your Terminal 10...

Page 3: ...een the directional arrows Second Hot Key Middle Left Tip Adjust press to add a gratuity to a completed transaction prior to settlement if enabled G C Third Hot Key Middle Right Gift Card press to ini...

Page 4: ...elect Force Refund Perform a refund to return money to a cardholder s account from a credit sale completed in a closed batch i e previous day May also be used to adjust a previous transaction Select R...

Page 5: ...is a sale transaction performed when the terminal cannot reach the host to authorize the transaction Contact your voice authorization center for an authorization code then perform a force sale transac...

Page 6: ...erks servers as their shifts begin and log them off at the end of their shift DELETE CLERK SERVER Removes a single clerk server from the terminal MODIFY CLERK SERVER Allows modification of a cash tip...

Page 7: ...are used by the Help Desk Associate to troubleshoot your terminal Host Totals Runs the HostTotals transaction and prints a report Reports Clerk Server Reports Menu Totals Report Prints totals for a s...

Page 8: ...and then you may adjust or void the transaction To access the Batch Review for all transactions the Supervisor or Manager password level is required Reports Tab Menu Open Tab Report Prints the transa...

Page 9: ...er s available gift card balance without changing it Select Balance Inquiry Force Perform a force redemption activation or issuance when the terminal cannot reach the gift card host Select Force Issua...

Page 10: ...SERVER SETUP Navigate to the Clerk Setup or Server Setup option from the main menu ACCESS REPORTS Press Reports to access the Reports menu Scroll to the desired report or report category then press th...

Page 11: ...n menu and follow the prompts displayed 2 AUTO SETTLEMENT If your terminal is set to automatically settle it will automatically settle transactions in the current batch at a specific predetermined tim...

Page 12: ...ard using a manual imprint machine to prove the card was present during the transaction V Code Enter the CVC card verification code typically the last 3 or 4 digits found on the back of the card on th...

Page 13: ...ion VISA MC AMEX Disc X Match Address and 9 digit ZIP code Y Match Address and ZIP code for Discover address only matches A Partial Address matches ZIP code does not for Discover both address and ZIP...

Page 14: ...m requested function batch is empty No action Expired card The card s expiration date has passed Retry If error persists ask for another form of payment Invalid Accnt No The 4 digits keyed do not matc...

Page 15: ...15...

Page 16: ...POS 0502 10 09 2009 Chase Paymentech Solutions LLC All rights reserved...

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