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GIFT CARD TRANSACTION TYPES (OPT.)

If you are 
participating in  
Chase Paymentech’s 
proprietary Gift Card 
program, your 
terminal supports 
various stored value 
card transaction 
types.

Refer to this section 
for information on 
what gift card 
transactions are 
available and when  
to use them.

Press [GIFT CARD]  
to launch the Gift 
Card menu.

Note: Press [ARROW]  
to scroll to view 
additional options.

GIFT CARD TRANSACTIONS 

(OPTIONAL)

TO INITIATE

Issuance/Add Value

  Adds value to the 

gift card account. This transaction can be 

used to issue and activate a new card, or 

to reload an active card with incremental 

value. 

Select 

Issue 

Add Value

.

Activation/Block Activation 

 Create a 

consumer’s gift card account by assigning 

value to a card. One or more gift cards can 

be activated at one time. Activations can 

only be performed on cards that have not 

been previously activated.

Select 

Activation

 

or 

Block 

Activate

.

Redemption

  Decreases the value stored 

on the consumer’s gift card account. This 

transaction is performed when a consumer 

uses the card to purchase goods or 

services.

Select 

Redemption

.

Void

  Remove a gift card transaction from 

the terminal’s open batch. The void will 

communicate to the gift card host that the 

transaction is being reversed.

From the main 

menu, select 

Void

.

Balance Inquiry

  Print a receipt that 

displays the customer’s available gift card 

balance (without changing it).

Select 

Balance 

Inquiry

.

Force

  Perform a force redemption, 

activation or issuance when the terminal 

cannot reach the gift card host.

Select 

Force 

Issuance

,

 Force 

Redempt 

or 

Force Activate

.

GIFT CARD TRANSACTION TYPES (OPT.)

If you are 
participating in  
Chase Paymentech’s 
proprietary Gift Card 
program, your 
terminal supports 
various stored value 
card transaction 
types.

Refer to this section 
for information on 
what gift card 
transactions are 
available and when  
to use them.

Press [GIFT CARD]  
to launch the Gift 
Card menu.

Note: Press [ARROW]  
to scroll to view 
additional options.

GIFT CARD TRANSACTIONS  

(OPTIONAL)

TO INITIATE

Deactivation

  When enabled, change the 

status of a card from active to inactive. 

Inactive cards may not be used for 

redemptions

Select 

Deactivation

.

Reactivation

  When enabled, this 

transaction allows the merchant to change 

the status of a card from inactive to active. 

This transaction can only be used to 

activate “deactivated” cards.

Select 

Reactivation

.

Clear Gift Card

  Clears all gift card 

transactions from the terminal. This 

will only delete the transactions on the 

terminal and will not delete the gift card 

transactions from the host.

Select 

Clear 

Gift Card

.

Summary of Contents for Verifone VX

Page 1: ...QUICK REFERENCE GUIDE Review this Quick Reference Guide to learn how to run a sale settle your batch and troubleshoot terminal responses VERIFONE VX...

Page 2: ...Available Reports 10 Gift Card Transaction Types Opt 12 Settling the Batch 14 REFERENCE Prompt Q A 15 AVS Response Codes 17 Common Error Codes 18 NDUSTRY Retail Retail with Fleet and Petroleum APPLICA...

Page 3: ...se the ARROW hot key at the main menu or idle prompt to navigate to the transaction type you wish to perform Scroll through the menu and press the corresponding F key when your desired transaction app...

Page 4: ...ons as if a card were swiped As an added security measure transaction amounts over a pre set threshold will require a card swipe contactless symbol CREDIT TRANSACTIONS TO INITIATE Credit Sale A sale t...

Page 5: ...d or select Sale Select Cash for cash benefits or Food for a food stamp sale EBT Force A force is a sale transaction performed when the terminal cannot reach the host to authorize the transaction Cont...

Page 6: ...Associate to troubleshoot your terminal Merchant Reports Displays merchant names if terminal is set up for multi merchant processing Host Totals Prints host totals by transaction batch or merchant Pr...

Page 7: ...will communicate to the gift card host that the transaction is being reversed From the main menu select Void Balance Inquiry Print a receipt that displays the customer s available gift card balance wi...

Page 8: ...orning auto settlement occurs at that time 3 HOST AUTO SETTLEMENT Host Auto Settlement is a feature that must be selected either at the time of initial terminal setup or must be set up by a Chase Paym...

Page 9: ...tion Enter the vehicle number Enter Cust Data May display during a fleet card transaction Enter custom data requested for that card Prompt Code Displays during manually entered Wright Express fleet ca...

Page 10: ...ask for another form of payment as the card may be fraudulent INVALID AMOUNT The amount entered is invalid Re key the dollar amount INVALID CLRK ID The clerk number keyed has not been logged in Login...

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