Vue
™ 3.1 User Manual
16
2008-12-31/14:01
General Troubleshooting
Symptom
Solution(s)
Applies to
Lights
Foggers
& Snow
Controllers
Dimmers&
Chaser
Auto shut off
Check fan thermal switch reset
Beam is very dim or
not bright
Clean optical system or replace lamp
Check 220/110v switch for proper setting
Breaker/Fuse keeps
blowing
Check total load placed on device
Chase is too slow
Check users manual for speed adjustment
Device has no power
Check for power on Mains.
Check device’s fuse. (internal and/or external)
Fixture is not
responding
Check DMX Dip switch settings for correct addressing
Check DMX cables
Check polarity switch settings
Fixture is on but
there is no
movement to the
audio
Make sure you have the correct audio mode on the
control switches. If audio provided via ¼” jack, make
sure a live audio signal exists
Adjust sound sensitivity knob
Lamps cuts off
sporadically
Possible bad lamp or fixture is overheating.
Lamp may be at end of its life.
Light will not come
on after power failure
Some discharge lamps require a cooling off period
before the electronics in the fixture can kick start it
again, wait 5 to 10 minutes before powering <UP>
Loss of signal
Use only DMX cables
Install terminator
Note: Keep DMX cables separated from power cables
or black lights.
Moves slow
Check 220/110v switch for proper setting
No flash
Re-install bulb, may have shifted in shipping
No laser output
Bounce mirror motor may have shifted during
shipping, readjust
No light output
Check slip ring & brushes for contact
Install bulb
Call service technician
Relay will not work
Check reset switch
Check cable connections
Remote does not
work
Make sure connector is firmly connected to device
Stand alone mode
All Chauvet lighting fixtures featuring stand-alone
functions do not require additional settings, simply
power the fixture and it will automatically <ENTER>
into this mode
If you still have a problem after trying the above solutions, please contact CHAUVET Technical
Support at the location on the next page.
