17
AFTER SALES SERVICE
We strongly recommend to only use replacement parts supplied by Chazelles
In case of problem, contact your installer. He is a professional who will find the best solution for you.
CONTRACTUAL WARRANTY
GENERAL POINTS
Travelling expenses, transport, labour, packaging and dismantling costs, as well as the consequences of non-use
of the appliance, resulting from operations under the guarantee, shall be borne by the customer.
Any malfunction of the appliance brought about by mechanical or electrical components not supplied by us and
which are prohibited in the documents regarding the heating appliances, is excluded from the guarantee.
Damage caused by use of any fuel other than wood, is excluded from the guarantee.
The guarantee does not apply in the following cases, (this is not an exhaustive list): installation and assembly of
appliances for which Chazelles is not responsible. Consequently, Chazelles should in no way be held responsible
for material damage or accidents to individuals, following a bad installation (which doesn’t comply with legal and
regulatory provisions). In the same way, Chazelles should in no way be held responsible for a normal wear and tear
of the equipment or its abnormal use, in particular in cases of use of the equipment in conditions different from
those for which it was dedicated to. It is formally prohibited to modify or transform the appliance.
Duration
The warranty period is 10 years, (for all parts manufactured by ourselves with the exception of wear parts), from the
date of delivery by the installer or the sales outlet.
The warranty can be applied during this period to all material or manufacturing defects. We shall only undertake to
replace, free of charge, parts recognised as defective after verification by ourselves.
Legal warranty
The arrangements of the warranty are not excluded from the purchaser’s use, of the equipment covered by the
legal warranty for hidden faults and defects, which applies in all circumstances under the conditions of Articles 1641
and following of French Civil Law.
Validity
The purchaser designated overleaf acknowledges having received installation instructions and agrees to comply
with them. The warranty is only valid if the appliance is used in compliance with recommendations set out in the
instructions supplied with the appliance.
Summary of Contents for F70L
Page 1: ...0 User Manual Wood insert F70L ...
Page 4: ...3 DIMMENSIONS ...