9
RJ16-LOCK SERIES
CHEFMAN
®
warrants, subject to the conditions stated below, that from the date of purchase, this product will be free
from mechanical defects for a period of ONE (1) year. CHEFMAN
®
, at its option, will repair or replace this product found
to be defective during the warranty period. Should this product become defective by reason of improper workmanship
or material defect during the specified warranty period, CHEFMAN
®
will repair or replace the same effecting all necessary
parts replacements for a period of one year from the date of purchase. If product is no longer available we will replace it
with a product of equal value. Transportation charges on parts, or products in whole, submitted for repair or replacement,
under this warranty, must be borne by the purchaser. This warranty is void if the product is used for other than single-family
household use or subjected to any voltage and waveform other than as specified on the rating label (e.g., 120V ~ 60 Hz).
This warranty is available to consumers only. You are a consumer if you own a CHEFMAN
®
product that was purchased at
retail for personal, family or household use. Except as otherwise required under applicable law, this warranty is not available
to retailers or other commercial purchasers or owners.
CONDITIONS:
This warranty is valid for the original USA and Canada retail purchaser from the date of initial retail
purchase and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty service or
replacement. Dealers, service centers, or retail stores do not have the right to alter, modify or in any way, change the terms
and conditions of this warranty. Warranty registration is not necessary to obtain warranty on CHEFMAN
®
Products. Save
your proof of purchase receipt.
ABOUT YOUR PRODUCT WARRANTY:
Most warranty repairs are handled routinely, but sometimes requests for warranty
service may not be appropriate. For example, warranty service would NOT apply if the product damage occurred because
of misuse, lack of routine maintenance, shipping, handling, 3rd party warehousing or improper installation. Similarly, the
warranty is void if the manufacturing date or the serial number on the product has been removed or the equipment has
been altered or modified. During the warranty period, the authorized service dealer, at its option, will repair or replace any
part that, upon examination, is found to be defective under normal use and service.
NORMAL WEAR:
This warranty does not cover normal wear of parts or damage resulting from any of the following:
negligent use or misuse of the product; improper voltage or current; use contrary to the operation instructions; deviation
from instructions regarding storage and transportation; repair or alteration by anyone other than CHEFMAN
®
or an
authorized service center. Further, the warranty does not cover Acts of God, such as fire, flood, hurricanes and tornadoes.
CHEFMAN
®
shall not be liable for any incidental or consequential damages caused by the breach of any express or implied
warranty. Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a
particular purpose is limited in duration to the duration of the above warranty. Some states, provinces or jurisdictions do
not allow the exclusion or limitation of incidental of consequential damages or limitations on how long an implied warranty
lasts, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may
also have other rights that vary from state to state or province to province.
HOW TO OBTAIN WARRANTY SERVICE:
If your CHEFMAN
®
product should prove to be defective within the warranty
period, we will repair it, or if we think necessary, replace it. To obtain warranty service, simply email customersupport@
chefman.com or call our toll-free number 1-888-315-6553 for additional information from our Customer Support
Representatives, or send the defective product to Customer Support at Chefman, 200 Performance Drive, Mahwah, NJ
07495.
This warranty is effective for the time periods listed above and subject to the conditions provided for within this policy.
CALIFORNIA RESIDENTS ONLY:
California law provides that for In-Warranty Service, California residents have the option of returning a nonconforming
product (A) to the store where it was purchased or (B) to another retail store which sells CHEFMAN
®
products of the same
type. The retail store shall then, at its discretion, either repair the product, refer the consumer to an independent repair
facility, replace the product, or refund the purchase price less the amount directly attributable to the consumer’s prior
usage of the product. If the above two options do not result in the appropriate relief to the consumer, the consumer may
then take the product to an independent repair facility if service or repair can be economically accomplished. CHEFMAN
®
and not the consumer will be responsible for the reasonable cost of such service, repair, replacement, or refund for
nonconforming products under warranty.
CHEFMAN
®
is a registered trademark of RJ BRANDS, LLC.
TERMS & CONDITIONS
Limited Warranty
