Chevrolet Low Cab Forward 6.7L Diesel Engine 6500XD (GMNA-Localizing-
U.S.-15749874) - 2022 - CRC - 12/1/21
Customer Information
299
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.
Your name, home address, and home
telephone number.
.
Telephone number of your location.
.
Location of the vehicle.
.
Model, year, color, and license plate
number of the vehicle.
.
Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle.
.
Description of the problem.
Coverage
Services are provided for the duration of the
vehicle
’
s powertrain warranty.
Anyone driving the vehicle is covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.
Emergency Fuel Delivery:
Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.
Lock-Out Service:
Service to unlock the
vehicle if you are locked out. For security
reasons, the driver must present
identification before this service is given.
.
Emergency Tow from a Public Road or
Highway:
Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.
Flat Tire Change:
Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner
’
s
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.
Battery Jump Start:
Service to jump start
a dead battery.
Services Not Included in Roadside
Assistance
.
Impound towing caused by violation of
any laws.
.
Legal fines.
.
Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices.
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is
