TROUBLESHOOTING
If you encounter any problems with the operation of your massage chair,please check
the following troubleshooting guide for some common issues to see if they can be
resolved. If the massage chair still does not work or malfunctions, please switch off the
Main Power and remove the AC Plug from the Electrical Outlet and contact
us.
Do not disassemble or attempt to repair the Chair by yourself.
CONDITIONS
POSSIBLE CAUSE OR ACTION
Loud sound during
Tapp
ing,
Kneading or Pressing
Knocking sound at the change of function
Sound of the vibration
These sounds are results of
mechanical structure and are
not indicators of machine trouble.
Check the AC Plug is firmly connected
to the Electrical Outlet.
Confirm that the Main Power is
switched on.
The chair does not operate using the
Remote Controller
Do not lean too hard against the
Backrest.
Working is time out or power off.
It may work too long, turn it off and
let it cool.
Stop working during the massage
Massage rollers stop moving
23