Chipkin™
BEST Gateway
User Manual
3381 Cambie Street, #211
© 2018 Chipkin Automation Systems
Vancouver, BC, Canada, V5Z 4R3
All rights reserved
1-866-383-1657
Page 46 of 55
WARRANTY CONDITIONS
The above Limited Warranty is subject to the following conditions:
1.
This warranty extends only to products distributed and/or sold by Chipkin Automation
Systems. It is effective only if the products are purchased and operated in Canada or the
USA. (Within the USA including US 48 States, Alaska and Hawaii.)
2.
This warranty covers only normal use of the gateway. Chipkin Automation Systems shall not
be liable under this warranty if any damage or defect results from (i) misuse, abuse, neglect,
improper shipping or installation; (ii) disasters such as fire, flood, lightning or improper
electric current; or (iii) service or alteration by anyone other than an authorized Chipkin
Automation Systems’ representative; (iv) dama
ges incurred through irresponsible use,
including those resulting from viruses or spyware, overclocking, or other non-recommended
practices.
3.
You must retain your bill of sale or other proof of purchase to receive warranty service.
4.
No warranty extension will be granted for any replacement part(s) furnished to the purchaser
in fulfillment of this warranty.
5.
Chipkin Automation Systems and its Authorized Service Center accepts no responsibility for
any software programs, data or information stored on any media or any parts of any
products returned for repair to Chipkin Automation Systems.
6.
All pre-installed software programs are licensed to customers under non-Chipkin Automation
Systems software vendor’s term and conditions provided with the packages.
7.
This warranty does not cover any third party software or virus related problems.
8.
Chipkin Automation Systems makes no warranty either expressed or implied regarding third-
party (non-Chipkin Automation System) software.
9.
Thirty-day Return Window does not include opened software, parts, special order
merchandise and shipping and handling fees.
RETURN OF NON-DEFECTIVE PRODUCTS
A non-defective product may be returned to Chipkin Automation Systems within thirty (30) days of
the invoice date for a refund of the original purchase price with the following amendments/fees:
1.
Chipkin Automation Systems will refund neither the original shipping cost nor the shipping
and handling fees incurred from the products return. If the original purchase was made under
a “Free Shipping” promotion then a
standard $40 fee will be deducted from any return in
counter to that offer.
2.
No refund will be granted for software which has been opened, used, or tampered with in
any way which jeopardized Chipkin Automation Systems ability to remarket or resell the
product. Chipkin Automation Systems maintains full discretion in decisions regarding a
products fitness for return.
3.
Any non-defective returns are subject to a 15% restocking fee, which percentage is taken
from the final purchase price less any shipping or handling charges.
4.
Quantity purchases of five systems or more are not eligible for return.
