8
TROUBLESHOOTING GUIDE
Many common refrigerator problems can be easily, saving you the cost of a possible service call.
Try the suggestions below to see if you can solve the problem before calling for service.
PROBLEM
POSSIBLE CAUSES
Refrigerator does not operate.
Power cord isn’t plugged in properly.
The circuit breaker tripped or a blown fuse.
The light is not working.
The light bulb may be damaged. Refer to page 5 on how to
change the globe.
Compressor runs all the time
The room temperature is hotter than normal.
A large amount of food has been added to the refrigerator.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The refrigerator does not have the correct clearances.
The refrigerator has recently been disconnected for a period of
time. 4+ hours are required for the refrigerator to cool down
completely pending on operating conditions.
Temperature inside the
refrigerator is too warm.
Temperature control is set incorrectly. Turn the control to a
cooler setting and allow several hours for the temperature to
stabilize.
Freezer control incorrectly set. Set back to mid position.
Door is kept open too long or is opened too frequently. Warm
air enters the refrigerator every time the door is opened). Open
the door less often.
The door is not closed completely.
The door gasket does not seal properly.
A large amount of warm or hot food might have been stored
recently. Wait until the refrigerator has had a chance to reach
its selected temperature.
The refrigerator has recently been disconnected for a period of
time. 4 hours is required for the refrigerator to cool down
completely.
Temperature inside the
refrigerator is too cold.
Freezer control incorrectly set. Set back to mid position.
Temperature control is set too cold. Turn the control to a
warmer setting and allow several hours for the temperature to
stabilize.
Temperature of external
refrigerator surface is warm.
The exterior refrigerator walls can be as much as 30
F warmer
than room temperature. This is normal while the compressor
works to transfer heat from inside the refrigerator cabinet.
