8
TROUBLESHOOTING GUIDE
Many common Freezer problems can be easily, saving you the cost of a possible service call.
Try the suggestions below to see if you can solve the problem before calling for service.
PROBLEM
POSSIBLE CAUSES
Freezer does not operate.
Power cord isn’t plugged in properly.
The circuit breaker tripped or a blown fuse.
Compressor runs all the time
The room temperature is hotter than normal.
A large amount of food has been added to the Freezer.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The Freezer does not have the correct clearances.
The Freezer has recently been disconnected for a period of
time. 4+ hours are required for the Freezer to cool down
completely pending on operating conditions.
Temperature inside the Freezer
is too warm.
Temperature control is set incorrectly. Turn the control to a
cooler setting and allow several hours for the temperature to
stabilize.
Freezer control incorrectly set. Set back to mid position.
Door is kept open too long or is opened too frequently. Warm
air enters the Freezer every time the door is opened). Open the
door less often.
The door is not closed completely.
The door gasket does not seal properly.
A large amount of warm or hot food might have been stored
recently. Wait until the Freezer has had a chance to reach its
selected temperature.
The Freezer has recently been disconnected for a period of
time. 4 hours is required for the Freezer to cool down
completely.
Temperature inside the Freezer
is too cold.
Freezer control incorrectly set. Set back to mid position.
Temperature control is set too cold. Turn the control to a
warmer setting and allow several hours for the temperature to
stabilize.
Temperature of external
surface is warm.
The exterior Freezer walls can be as much as 30
F warmer
than room temperature. This is normal while the compressor
works to transfer heat from inside the Freezer cabinet.
Popping or cracking sound
Metal parts undergo expansion and contraction, as in hot water
