12
TROUBLESHOOTING GUIDE
Problem
Solution
The Refrigerator has no
power
Power cord isn’t plugged in properly.
The circuit breaker tripped or a blown fuse.
Try a different power point.
Compressor runs all the
time
The room temperature is hotter than normal.
A large amount of food has been added to the
Refrigerator.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The Refrigerator does not have the correct clearances.
The Refrigerator has recently been disconnected for a
period of time. 6+ hours are required for the Refrigerator
to cool down completely pending on operating
conditions.
Temperature inside the
Refrigerator is too cold.
Temperature control is set too cold. Turn the control to a
warmer setting and allow several hours for the
temperature to stabilize.
Temperature of external
Refrigerator side walls are
warm.
The exterior Refrigerator walls can be as much as 15-20
degrees warmer than room temperature.
This is normal while the compressor works to transfer
heat from inside the Refrigerator cabinet to the
condenser behind the Refrigerator side walls.
Popping or cracking sound
when compressor comes on.
Metal parts undergo expansion and contraction, as in
hot water pipes. This is normal. Sound will level off or
disappear as Refrigerator continues to run.
Bubbling or gurgling sound,
like water boiling.
Refrigerant (used to cool Refrigerator) is circulating
throughout the system. This is normal operation.
Vibrations.
Check the Refrigerator is on a level/even surface.
Refrigerator rocks on the floor when it is moved slightly.
Be sure floor can adequately support Refrigerator.
Level the Refrigerator by putting wood or metal shims
under part of the Refrigerator.
The Refrigerator is touching the wall. Re-level the
Refrigerator and move it from the wall. See “Installation
Instructions”.
