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8

Temperature inside the 

refrigerator is too cold. 

 

  Freezer control incorrectly set. Set back to mid position. 

  Temperature control is set too cold. Turn the control to a 

warmer setting and allow several hours for the temperature to 
stabilize. 
 

Temperature of external 

refrigerator surface is warm. 

 

  The exterior refrigerator walls can be as much as 30

F warmer 

than room temperature. This is normal while the compressor 
works to transfer heat from inside the refrigerator cabinet. 
 

 

Popping or cracking sound 

when compressor comes on. 

 

 

  Metal parts undergo expansion and contraction, as in hot water 

pipes. This is normal. Sound will level off or disappear as 
refrigerator continues to run. 
 

Bubbling or gurgling sound, 

like water boiling. 

 

  Refrigerant (used to cool refrigerator) is circulating throughout 

the system. This is normal operation. 
 

Vibrations. 

 

  Check the refrigerator is on a level/even surface.   

  Floor is uneven or weak. Refrigerator rocks on the floor when it 

is moved slightly. Be sure floor can adequately support 
refrigerator.   

  Level the refrigerator by putting wood or metal shims under 

part of the refrigerator. 

  The refrigerator is touching the wall. Re-level the refrigerator 

and move it from the wall. See “Installation Instructions”.

 

 

Moisture forms on inside 

refrigerator walls. 

 

  Weather is hot and humid, which increases internal rate of frost 

build-up. This is normal. 

  Door is slightly open. 

  Door is kept open too long, or is opened too frequently. Open 

the door less often. 

  The door is not sealed properly. 

 

Moisture forms on outside of 

refrigerator. 

 

  Door is slightly open, causing cold air from inside the 

refrigerator to meet warm moist air from the outside. 
 

The door/s will not close 

properly. 

 

  The refrigerator is not on a level surface.   

  The gasket/s may be dirty or not properly maintained. Clean 

the seals and make sure they are dry before closing the door/s. 

  The storage basket and/or shelves are out of position.

 

 

 

 

 

For any enquiries, please call the CHiQ Cusotmer care on: 1300 796 688. 

 
 
 
 
 
 

Summary of Contents for CTM399S

Page 1: ...FRIGERATOR Keep this manual in a safe location and use it for reference Read this manual carefully before commencing operation of this appliance and comply with the Terms and Conditions CTM400W www ch...

Page 2: ...6 REFRIGERATOR TEMPERATURE CONTROL KNOB 12 ICE MAKER AND ICE TRAY freezer section 13 IN ACCESSORY BAG USER MANUAL EGG TRAYS WARRANTY CARD AND DOOR STOPPER small plastic parts for door reverse purpose...

Page 3: ...the outlet first or by yanking the cord This appliance is intended to be used in a domestic household or similar applications such as Staff areas in shops and offices hotels motels and other resident...

Page 4: ...mption Ambient temperature below 50 F or above 85 F will hinder the performance of this appliance This unit is not designed for outside installation Avoid situating the refrigerator in moist OR pest i...

Page 5: ...reezer compartments If the unit is unplugged or loses power please wait approximately 3 to 5 minutes before restarting the unit If there is any attempt to restart before this time delay the refrigerat...

Page 6: ...esigned for the long term storage of frozen foods ONLY Do not store canned foods or food stored in glass containers in the freezer compartment The storage durations of frozen foods is up to three mont...

Page 7: ...ep the unit running efficiently as improper cleaning can cause the seal to dislodge and tear The exterior of the refrigerator should be cleaned with mild detergent and warm water door and side of the...

Page 8: ...is opened too often The door is not closed completely The temperature control is not set correctly The door gasket does not seal properly The refrigerator does not have the correct clearances The refr...

Page 9: ...Floor is uneven or weak Refrigerator rocks on the floor when it is moved slightly Be sure floor can adequately support refrigerator Level the refrigerator by putting wood or metal shims under part of...

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