•
Email address
•
A detailed description of the error
•
A photo of the error (optional)
3. Send the email toChristie technical support.
LCD error messages
To receive more information about an error, send the following serial command, where x is the first
number in the error message:
HLT+LSOL?x
For example, if the LCD displays the following:
Error Alarm 1/1
System Health
3:11 (Critical) Thermal Det: 4
Retrieve more information with the HLT+LSOL?3 serial command. The projector responds with:
HLT+LSOL!003 “Failed to assign I2C address to Thermal Sensor. Verify Sensor
Configuration File. Detection Failure for Thermal Sensor. Check cables and
Configuration File.
For more information about the HLT command, see the M Series Serial API Commands Technical
Reference (P/N: 020-100224-XX) available on the Christie website.
LCD error message list
If the projector displays an error message not documented below or you cannot correct the issue
using the recommended procedure, contact Christie technical support.
Error message
Conditions
Blue Bias
Blue bias under voltage
Replace the light engine.
Blue Comm
Blue satellite communication error
• Check the blue satellite
communication cables for loose
connection.
• Cycle AC power.
Blue Offset
Blue offset under voltage
Replace the light engine.
Blue Reset
Blue reset under voltage
Replace the light engine.
Blue Therm
Blue DAD thermal shutdown
Allow the projector to cool down.
Boot Mode
Engine unexpectedly in boot mode
with limited functionality
• Re-install the projector
software.
• Cycle AC power.
• Replace the panel driver.
DMD Mismatch
One DMD may be of a different
resolution
Replace the light engine.
Troubleshooting
M Series Service Guide
30
020-100551-11 Rev. 1 (01-2019)
Copyright
©
2019 Christie Digital Systems USA, Inc. All rights reserved.
Summary of Contents for M Series
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