Chuango H4 PLUS, User Manual

Page 1: ...H4 PLUS H4 LTE WiFi Cellular Smart Home System User Manual...

Page 2: ...smission in any form or by any means electronic mechanical or otherwise is strictly prohibited without written permission In no event will we be liable for any indirect special incidental or consequen...

Page 3: ...6 My Devices 16 My Shares 17 18 App Control 18 20 System Statuses 19 Quick Switch between Alarm and Cameras 20 History 20 Settings 21 29 My Hub 21 22 Notifications 23 Accessory Settings 24 25 Wireless...

Page 4: ...ot support the 5GHz option Selecting the 5GHz band instead of the 2 4GHz band is the most common mistake when setting up the hub for the first time For more information about your network quality we r...

Page 5: ...x Smart Hub x1 Pet immune PIR Motion Detector x 1 Door Window Sensor x 2 Remote Control x 2 AC Adapter x 1 Hub Bracket x 1 PIR Motion Detector Bracket x 1 Double sided Tape for Door Window Sensor x 4...

Page 6: ...o the Hub letting the Hub know there has been an intrusion The Hub sends a push notification and text message to your phone You will also receive an email when a sensor is triggered if you enable the...

Page 7: ...ted until power or WiFi connection is reestablished All sensors are wirelessly linked to the hub In the event of alarm activation for example when a sensor is triggered a push notification will automa...

Page 8: ...05 Hub WiFi Indicator Light Cellular Indicator Light Status Indicator Light Front Side SOS Button Top Side Tamper Switch SIM Card Slot AC Adapter Port Power Switch Pairing Button Back Side...

Page 9: ...Cellular network Solid Blue Booting up after power on or Cellular network is connected but the system is using the WiFi network Off No SIM card or Cellular has been deactivated on the App Note The hub...

Page 10: ...will be disarmed Note When the system is set to Disarm sensors in 24 Hour Zone flood sensors smoke detectors etc will remain active Sensors which are set to the Home Zone will be disarmed All other s...

Page 11: ...sensor name will automatically be sent to the registered users and the hub s internal siren will sound immediately Transmitter Magnet LED Indicator Tamper Switch Blinks once Door window opening detec...

Page 12: ...d immediately 1 Detection Window 2 LED Indicator 3 Snap Joint 4 Test Button 5 Bracket Zone Setting Infrared Sensor Infrared Sensor LED ON OFF Tamper Switch Blinks continuously Motion detector is perfo...

Page 13: ...es to power saving mode Power Saving Mode This motion detector has smart power saving function If the detector is triggered twice within 3 minutes it enters sleeping state immediately to save power Du...

Page 14: ...ou have not registered an account yet please tap the Sign up icon on the app and follow the instructions to create your account first If you do not receive an account verification code in your email b...

Page 15: ...ed to separate those two bands into different names in your router settings 1 Tap the button on the account page and select WiFi Cellular Smart Home System HomeCloud System 2 Set the hub to WiFi netwo...

Page 16: ...ting is normally found in your smartphone s settings under Data Usage or Mobile Networks If you re unable to find the setting location we suggest using a search engine with the following syntax Disabl...

Page 17: ...e the 2G network of this cellular operator is still available in your country H4 LTE supports 4G cellular network 2 Connect the Hub with the provided AC adapter 3 Turn the power switch of the hub from...

Page 18: ...odes on the Hub or package box When the Cellular indicator flashes slowly once every seconds it means that the hub is searching for the signal When the Cellular indicator flashes quickly 3 times per s...

Page 19: ...name and account password My Devices Check system status after set up and navigate to the corresponding control page by tapping the device name on this page HomeCloud System Blue dot indicates that th...

Page 20: ...g the button you can share access to your device s with other registered accounts Enter the email address and nickname of the account you want to share with and then select the device s Admin Full Acc...

Page 21: ...nt you share with 2 By dates The family and or friend s you share with would have access to your device s during the entire chosen time period Stop Sharing If you would like to limit access to the dev...

Page 22: ...is at home such as during the night and can be easily set from the remote control or App Note The Door window sensor in this kit has been set to Normal Zone by default and the Motion Detector has been...

Page 23: ...p instructions on the app and then directly viewing the camera on the hub s main page History Operations and alerts can be reviewed from this history page Press at the top right corner and tap on the...

Page 24: ...the power switch OFF and then insert your own SIM card Turn the power switch ON When the Cellular indicator light flashes once every three seconds this means the Cellular network has been connected I...

Page 25: ...er Port Power Switch Pairing Button If you do not want to be notified you can switch it off on Settings My hub Tampering Alarm the default is on Interference Detection The hub has an interference dete...

Page 26: ...will make phone calls to the stored phone numbers successively up to 3 rounds in turn If the phone call is answered and any keypad command has been operated by one of these users it will stop calling...

Page 27: ...ry settings page or press the pairing button on the hub once and then trigger the accessory Press any button on the remote control Separate the transmitter from the magnet by at least 2 cm Place the P...

Page 28: ...setting PIR Motion Detectors to Home Zone 24 Hour Zone Sensors set to 24 Hour Zone will activate the alarm when triggered regardless of the alarm status Armed or Disarmed Delay Zone If sensors set to...

Page 29: ...ld separately Pairing New Wireless Siren 1 Siren enters pairing mode refer to its user manual 2 Tap the arm icon on the hub s app Arm Disarm Beep This enables you turn on or off the arm disarm beeps o...

Page 30: ...matically arm home arm and disarm the panel at prede ned times by following the steps below 1 Slide the switch to the on position to activate the setting 2 Select a status Arm Disarm Home Mode 3 Selec...

Page 31: ...e setting please refer to page 25 Time Settings Synchronize Time This setting enables you to automatically synchronize the time on your smartphone with the time on your hub This will ensure that you h...

Page 32: ...enables you to connect your device to another WiFi network without having to repeat the original setup process Firmware Update This setting enables you to update your panel to the latest firmware whe...

Page 33: ...tem remotely if no key command is operated during this state the system will hang up the call and continue to call the next stored number User can also use the stored phone number to call the SIM card...

Page 34: ...31 Installation Hub For the best signal we recommend that you place the hub in an open centrally located area Avoid placing the hub on the ground a load bearing wall or beside electrical appliances...

Page 35: ...e installing the sensor on a metal door you may need to install a non metallic spacer under the transmitter and magnet Step 2 Secure the sensors with double sided tape Make sure the triangle marks on...

Page 36: ...nother motion detectors detection range or areas with major temperature fluctuations Step 1 Choose a suitable location It is recommended to install the detector between 2 2 2m roughly 6 1 2 to 7 1 2 f...

Page 37: ...detected Step 4 Adjust the angle of your unit Note If pet immune function is applied please do not adjust the angle up or down but keep it parallel with the wall Restoring to Factory Settings To resto...

Page 38: ...x 16 29 ERP dBm Max 8 69 Casing Materials ABS Plastic Operating Conditions Temperature 0 C 50 C Relative Humidity 80 Non condensing Hub Dimensions 160 x 160 x 45mm L x W x H Bracket Dimensions 80 x 80...

Page 39: ...Dimensions 71 x 34 x 17 5mm L x W x H Magnet Dimensions 51 x 12 x 13 5mm L x W x H PIR Motion Detector Power Supply DC 3V 1 5V AA LR6 Battery x 2pcs Static Current 18uA Alarm Current 12mA Detection Sc...

Page 40: ...Printed in China PA H4 Plus H4 LTE UM EN V1 0 2019 Chuango All Rights Reserved...