CI-600 Operation Manual Rev 5/15/2013
1554 NE 3
rd
Ave, Camas, WA 98607, USA
Phone (360) 833-8835 Fax (360) 833-1914
sales@cid-inc.com http://www.cid-inc.com
38
TROUBLESHOOTING
Technical Support
If you have a question about the CI-600 features or functions, first look in the CI-600 Operation
Manual. There is also online support available for the CI-710 and SpectraSnap! at
http://www.cid-
inc.com/root-image/ci-600-support.php
.
If you cannot find the answer, you can contact a Technical
Support Representative located in your country. CID Bio-Science, Inc. is committed to provide
customers with high quality, timely technical support. Technical support representatives are to
answer your technical questions by phone or by e-mail at
CID Bio-Science, Inc.’s contact information:
CID Bio-Science, Inc.
1554 NE 3
rd
Ave
Camas, WA 98607 USA
Phone: 800-767-0119 (U.S. and Canada)
360-833-8835
Fax: 360-833-1914
Internet: http://www.cid-inc.com
E-mail: support@cid-inc.com
Customer Service
Customer Service Representatives answer questions about specifications and pricing, and sell all of
the CID Bio-Science, Inc. products. Customers sometimes find that they need CID Bio-Science, Inc. to
upgrade, recalibrate or repair their system. In order for CID Bio-Science, Inc. to offer these services,
the customer must first contact us and obtain a Return Merchandise Authorization (RMA) number.
Please contact a customer service representative for specific instructions when returning a product.
Summary of Contents for CI-600
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