SCOPE
A copy of the rates, rules and regulations under which CATV service will be supplied is
open to inspection by the general public at the office of CINCINNATI BELL. A hard copy of
CINCINNATI BELL’s rules and regulations and applicable rate schedule shall be furnished to
each Subscriber without charge, upon request.
INTERRUPTION OR DISCONTINUANCE OF SERVICE DUE TO USE OF NON-CINCINNATI
BELL FACILITIES
In order to provide service, CINCINNATI BELL shall occasionally make use of poles owned in
whole or in part by other utilities, both power and telephone, the continued use of which is
in no way guaranteed. In the event the continued use of such poles is denied for any reason,
Cincinnati Bell will make every reasonable effort to provide service over alternative routes
and facilities. The Subscriber agrees that he will make no claims or undertake any action
against any utility, including CINCINNATI BELL, if the service provided to the Subscriber is
interrupted or discontinued for this reason.
LOCATION OF OVERHEAD FACILITIES
Unusual circumstances to the contrary, CINCINNATI BELL’s overhead CATV service drop
to the Subscriber premises shall be located as closely to the point of electrical service
attachment as is safe and practicable.
OUTAGES & INTERRUPTIONS
CINCINNATI BELL will restore CATV service to its Subscribers within seventy-two (72) hours
after a Subscriber reports a service interruption or other problem when such problem is
found to be the fault of CINCINNATI BELL’s system and/or equipment, provided the cause is
not a natural disaster. If the service interruption is caused by CINCINNATI BELL and lasts for
more than four (4) hours in a given twenty-four (24) hour period, CINCINNATI BELL will give
the Subscriber a credit for each day that the Subscriber is without service.
In the event CINCINNATI BELL dispatches any of its personnel to investigate any Subscriber
complaint or outage, and the problem is determined to be caused by the Subscriber’s
television receiver or other Subscriber-owned facilities, the Subscriber may be charged the
cost of time and transportation, but in no event shall said charge be less than $14.95.
REPRODUCTION OF PROGRAMMING
The Subscriber shall not record or tape any of the programming provided by CINCINNATI
BELL, nor shall the Subscriber allow any other person to do so, except for the personal use
of the Subscriber. Subscriber agrees that the programs and other services provided by
CINCINNATI BELL will be utilized solely for Subscriber’s personal, non-commercial use and
will not be duplicated except in compliance with applicable law.
SEVERABLE PROVISIONS
In the event any portion of these rules and regulations should be declared invalid by any
court of competent jurisdiction, such invalidity shall not affect the remaining portions
hereof, which shall continue effective.
PRIVACY
CINCINNATI BELL agrees to follow the guidelines established by the Federal Communications
Commission with respect to Subscriber privacy. You acknowledge receipt of the CBET Cable
Subscriber Privacy Policy, which is deemed a part of this Agreement, and you expressly
consent to the collection, use and disclosure of personally identifiable information as
described the Cable Subscriber Privacy Policy, as it may be amended from time to time.
The Cable Communications Policy Act of 1984 (the “Cable Act”) requires us to inform you
about Cincinnati Bell Extended Territories LLC’s (“CBET”) practices regarding personally
identifiable information that may be collected in the course of providing services to you over
our cable system, including video programming.
Under the Cable Act, you are entitled to know:
ፘ
The nature of the personally identifiable information we collect and the way we use this
information
ፘ
Under what circumstances we may disclose personally identifiable information and to whom
ፘ
How long we maintain personally identifiable information
ፘ
How you may obtain access to your personally identifiable information
ፘ
Your rights under the Cable Act concerning personally identifiable information
I. COLLECTION AND USE
What is personally identifiable information?
Personally identifiable information is information that identifies a particular person. It
does not include aggregate data that does not identify a particular person. This notice
addresses the personally identifiable information that you have furnished to us or that we
have collected using the CBET cable system when we provide video programming or other
services to you.
What kind of personally identifiable information does CBET collect?
Under the Cable Act, CBET is only permitted to collect personally identifiable information for
the following purposes:
ፘ
in order to obtain information necessary to provide our cable service or other services to you;
ፘ
and to detect unauthorized reception of cable communications
The Cable Act prohibits us from using our cable facilities to collect personally identifiable
information about you for any other purpose without your prior written or electronic consent.
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