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4. GENERAL MAINTENANCE INSTRUCTIONS
This manual includes both customer maintenance and the maintenance to be performed by professionals
in accordance with the necessary expertise and authorizations.
A smooth-running air circulation system is critical to keep your toilet functioning properly. Particles generated
during the incineration process can clog the catalyst and exhaust pipe over time, and it is important to regularly
maintain these elements to ensure proper functionality.
In order to ensure optimal operation and extend the lifetime of your Cinderella Comfort appliance you will
need to set aside a little time for preventive maintenance. Good maintenance routines will give you lower
operating costs and cause less wear on the product. We strongly advise our customers to perform frequent
maintenance as follows:
1. Empty the toilet frequently. Do not base your use on the maximum limit of the appliance.
2. Always clean the ash container and insert when emptied (see section 4.2.1).
3. Always perform the steam cleaning after each box of bowl liners (500 uses), preferably after each
emptying and washing of the ash container. (see section 4.2.2).
4. Always observe the end result characteristics when emptying the toilet. Deviations in the end result
may indicate the need for maintenance or service (see section 4.1).
4.1 END PRODUCT CHARACTERISTICS
The residual waste, or “ashes”, will consist of pathological residue, salts and minerals, and will therefore
often be perceived as hard and crystallized. There should be no visible signs of paper or flaky layers of
unburned waste, the ashes should be a combination of white and dark shade of grey. If there are larger
deposits of black unburned waste, humidity or paper when emptying the toilet, please start an additional
incineration without inserting paper or water. When the incineration is completed, empty the ash
container and perform the maintenance procedures as instructed in this manual.
WARNING!
Before performing maintenance, always make sure that the toilet is not in incineration
mode and that the toilet is sufficiently cooled.
CAUTION!
• The ash is not suitable to use as fertilizer or compost. It should be disposed of in your
household waste in accordance with relevant public regulations.
• The remaining ash is sterile and safe to handle when it has incinerated to a light colour.
If the ash is black and flaky or the incineration cycle was incomplete, run an extra
incineration cycle to ensure that the ash has been fully incinerated. If the problem
persists, see the troubleshooting section for further advice.
