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3.

 

Empty the storage container by tilting it upside down and remove the last fuzz by using 
a finger or the little brush that comes with the product. 

4.

 

Remove the metallic perforated mouthpiece by carefully lifting it. Please keep in mind 
that the blades are razor-sharp. 

5.

 

Use the brush to clean the blades and blow away the last fuzz with your mouth. 

6.

 

Don’t forget to us

e the brush to clean the back of the shield and the perforated 

mouthpiece. Threads and leftover lint can essentially slow down and compromise the 
effectiveness of the Pilo No.2. 

7.

 

Reassemble the parts. The two small dots should be in line with each other 

 you will 

also hear a click sound when the parts connect correctly. 

Pilo 1 Fabric shaver 

My Pilo 1 stopped working 

 what to do?  

Trouble with your Pilo? Don't worry; you can do a couple of things yourself to troubleshoot. If 
the problem remains after checking these things, don't hesitate to contact our customer 
support and we will help you further! 

Cleaning 

 A widespread issue with the Pilo is when lint gets stuck under the razor blades. If the Pilo isn't 
adequately cleaned, the leftover fuzz can prevent the device from working. You can solve this 
by opening the Pilo Fabric Shaver using the following steps:  

 

Unscrew the plastic shield ring from the device  

 

Use the brush stick to remove fuzz  

 

Remove the metallic perforated mouthpiece by unscrewing it carefully. Be careful; the 
blades underneath are sharp 

 

To clean out excessive fuzz around the rotor, use the end of the brush stick to remove 
the blade unit and push it straight upward 

 

Double check that there are no threads or leftover fuzz twirled around the rotor pin  

 

Also, clean the actual blades. Use the brush and/or blow away the fuzz  

If you want to learn more about how to clean your Pilo 1, here's a guide: 

Charging 

When the built-in battery is drained, the Pilo needs charging for at least 5 hours. Use the 
included cord and plug it into the USB port on a computer, or use an adapter (the kind that 
usually comes with a smartphone) in a power socket. Would you please let the Pilo charge for a 
minimum of five hours between usage? A green diode lights up during charging, and it stays on 
even when fully charged. Ensure that the green light is visible (if not, the Pilo or the cord may 
be broken).  

Summary of Contents for 3

Page 1: ... correctly and in the suggested order First attach the razorblades inside the metal protection cover razor blades facing down Then make sure the razorblade unit and the rotation pin fit properly Double check that the rotor pin is straight and does not look skew If the Pilo is not assembled in the recommended order it might not work as efficiently as supposed to Twist the cover and body of the Pilo...

Page 2: ...ck under the razor blades If the Pilo isn t adequately cleaned the leftover fuzz can prevent the device from working You can solve this by opening the Pilo Fabric Shaver using the following steps Unscrew the plastic shield ring from the device Use the brush stick to remove fuzz Remove the metallic perforated mouthpiece by unscrewing it carefully Be careful the blades underneath are sharp To clean ...

Page 3: ...with our customer support for further assistance Weird noise Is there sometimes a weird sound coming from your steamer This is normal and it s just the steamer working to heat the water inside the boiler No steam If there s no steam coming out there are a couple of things you can do for yourself to try to rule out what might be the problem Start with the water tank At first you could check that th...

Page 4: ...small guide on what you can do to troubleshoot the product for yourself Leakage If you ever experience that your steamer is leaking please try to locate the origin of the water Is there water dripping from the handle If you experience a leaking steam handle make sure that the handle has been properly screwed on Also check the angle of the mouthpiece it needs to be screwed on straight and not tilte...

Page 5: ...the steamer won t start If the light doesn t come on but the steamer works like usual then it s most likely the diode that s given up But feel free to contact our support department for further advice Steamer only works in one of two modes If your steamer is only working in one mode we recommend you try to descale the steamer properly according to our guidelines If the problem remains don t hesita...

Page 6: ...en please try another water tank to see if that s where the problem lies Is something wrong with the power supply Check the power plug connection and ensure that the socket functions the way it s supposed to Did you wait long enough for the steamer to heat up It takes about 25 seconds for the steamer to heat up and the orange red light to go out and turn green Do not push the steam button before y...

Page 7: ...an try removing the water tank and then putting it back in place again If the water tank s not attached correctly and there s a gap between the tank and the device this may well be the problem If there s still no steam and you have access to a spare water tank from another steamer maybe then please try another water tank to see if that s where the problem lies Is something wrong with the power sup...

Page 8: ...Still no steam If there s no steam coming out and the steamer doesn t get warm at all don t hesitate to get in touch with our customer support for further assistance ...

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