C H A P T E R
4-1
Cisco AS5400 Universal Gateway Chassis Installation Guide
OL-2847-02 0A
4
Troubleshooting
This chapter describes how to troubleshoot the Cisco AS5400 and Cisco AS5400HPX universal
gateways by referring to the LEDs on the chassis and DFCs, and using the Bantam Jacks. The chapter
contains the following sections:
•
LEDs, page 4-1
•
Mixing WAN DFCs, page 4-3
•
Environment Monitoring, page 4-4
•
Using the Bantam Jacks for Test Port Functionality, page 4-7
•
Troubleshooting Network Interfaces, page 4-8
•
Flash Memory Installation, page 4-8
•
Cisco AS5400HPX Images, page 4-8
•
Getting Help, page 4-9
Note
Unless specifically noted, all references to the Cisco AS5400 also apply to the
Cisco AS5400HPX.
Tips
To help identify your universal gateway, starting with Cisco IOS Release 12.2(11)T, the
show version
and
show diag
commands will identify the universal gateway as an
AS5400
or
AS5400HPX.
Prior to this release, these commands showed the universal gateway as an
AS5400
, even if it was a
AS5400HPX.
LEDs
The LEDs indicate the current operating condition of the universal gateway. You can observe the LEDs,
note any fault condition that the product is encountering, and then contact your system administrator or
a customer service representative (see
“Obtaining Technical Assistance”
in the Preface), if necessary.
Refer to
Figure 4-1
to see the location of the LEDs. Refer to
Table 4-1
for a description of the LEDs.
