1-6
Cisco ASA Series CLI Configuration Guide
Chapter 1 Configuring Anonymous Reporting and Smart Call Home
Configuring Anonymous Reporting and Smart Call Home
–
The output of the
show cluster info
command and the
show cluster history
command on the
cluster master
Configuring Anonymous Reporting and Smart Call Home
While Anonymous Reporting is a subfeature of the Smart Call Home feature and allows Cisco to
anonymously receive minimal error and health information from the device, the Smart Call Home feature
provides customized support of your system health, enabling Cisco TAC to monitor your devices and
open a case when there is an issue, often before you know the issue has occurred.
Generally speaking, you can have both features configured on your system at the same time, yet
configuring the Smart Call Home feature provides the same functionality as Anonymous Reporting, plus
customized services.
This section includes the following topics:
•
Configuring Anonymous Reporting, page 1-6
•
Configuring Smart Call Home, page 1-7
Configuring Anonymous Reporting
To configure Anonymous Reporting and securely provide minimal error and health information to Cisco,
perform the following steps:
Detailed Steps
Command
Purpose
Step 1
call-home reporting anonymous
Example:
hostname(config)# call-home reporting
anonymous
Enables the Anonymous Reporting feature and creates a new
anonymous profile.
Entering this command creates a trust point and installs a
certificate that is used to verify the identity of the Cisco web
server.
Step 2
call-home test reporting anonymous
Example:
hostname(config)# call-home test reporting
anonymous
INFO: Sending test message to
https://tools.cisco.com/its/service/oddce/
services/DDCEService...
INFO: Succeeded
(Optional) Ensures that you have connectivity to the server and
that your system is able to send messages.
A success or error message returns test results.
Summary of Contents for 5505 - ASA Firewall Edition Bundle
Page 28: ...Glossary GL 24 Cisco ASA Series CLI Configuration Guide ...
Page 61: ...P A R T 1 Getting Started with the ASA ...
Page 62: ......
Page 219: ...P A R T 2 Configuring High Availability and Scalability ...
Page 220: ......
Page 403: ...P A R T 2 Configuring Interfaces ...
Page 404: ......
Page 499: ...P A R T 2 Configuring Basic Settings ...
Page 500: ......
Page 533: ...P A R T 2 Configuring Objects and Access Lists ...
Page 534: ......
Page 601: ...P A R T 2 Configuring IP Routing ...
Page 602: ......
Page 745: ...P A R T 2 Configuring Network Address Translation ...
Page 746: ......
Page 845: ...P A R T 2 Configuring AAA Servers and the Local Database ...
Page 846: ......
Page 981: ...P A R T 2 Configuring Access Control ...
Page 982: ......
Page 1061: ...P A R T 2 Configuring Service Policies Using the Modular Policy Framework ...
Page 1062: ......
Page 1093: ...P A R T 2 Configuring Application Inspection ...
Page 1094: ......
Page 1191: ...P A R T 2 Configuring Unified Communications ...
Page 1192: ......
Page 1333: ...P A R T 2 Configuring Connection Settings and QoS ...
Page 1334: ......
Page 1379: ...P A R T 2 Configuring Advanced Network Protection ...
Page 1380: ......
Page 1475: ...P A R T 2 Configuring Modules ...
Page 1476: ......
Page 1549: ...P A R T 2 Configuring VPN ...
Page 1550: ......
Page 1965: ...P A R T 2 Configuring Logging SNMP and Smart Call Home ...
Page 1966: ......
Page 2059: ...P A R T 2 System Administration ...
Page 2060: ......
Page 2098: ...1 8 Cisco ASA Series CLI Configuration Guide Chapter 1 Troubleshooting Viewing the Coredump ...
Page 2099: ...P A R T 2 Reference ...
Page 2100: ......