1-28
Cisco ASA Series CLI Configuration Guide
Chapter 1 Configuring the Cisco Phone Proxy
Troubleshooting the Phone Proxy
Configuring Your Router
Your firewall/router needs to be configured to forward a range of UDP ports to the IP phone. This will
allow the IP phone to receive audio when you make/receive calls.
Note
Different Cable/DSL routers have different procedures for this configuration. Furthermore most
NAT-capable routers will only allow a given port range to be forwarded to a single IP address
The configuration of each brand/model of firewall/router is different, but the task is the same. For
specific instructions for your brand and model of router, please contact the manufacturer’s website.
Linksys Routers
Step 1
From your web browser, connect to the router administrative web page. For Linksys, this is typically
something like
http://192.168.1.1
.
Step 2
Click Applications & Gaming or the Port Forwarding tab (whichever is present on your router).
Step 3
Locate the table containing the port forwarding data and add an entry containing the following values:
Step 4
Click Save Settings. Port forwarding is configured.
Troubleshooting the Phone Proxy
This section includes the following topics:
•
Debugging Information from the Security Appliance, page 1-28
•
Debugging Information from IP Phones, page 1-32
•
IP Phone Registration Failure, page 1-33
•
Media Termination Address Errors, page 1-41
•
Audio Problems with IP Phones, page 1-42
•
Debugging Information from the Security Appliance
This section describes how to use the
debug
,
capture
, and
show
commands to obtain debugging
information for the phone proxy. See the command reference for detailed information about the syntax
for these commands.
lists the
debug
commands to use with the phone proxy.
Table 1-3
Port Forwarding Values to Add to Router
Application
Start
End
Protocol
IP Address
Enabled
IP phone
1024
65535
UDP
Phone IP address
Checked
TFTP
69
69
UDP
Phone IP address
Checked
Summary of Contents for 5505 - ASA Firewall Edition Bundle
Page 28: ...Glossary GL 24 Cisco ASA Series CLI Configuration Guide ...
Page 61: ...P A R T 1 Getting Started with the ASA ...
Page 62: ......
Page 219: ...P A R T 2 Configuring High Availability and Scalability ...
Page 220: ......
Page 403: ...P A R T 2 Configuring Interfaces ...
Page 404: ......
Page 499: ...P A R T 2 Configuring Basic Settings ...
Page 500: ......
Page 533: ...P A R T 2 Configuring Objects and Access Lists ...
Page 534: ......
Page 601: ...P A R T 2 Configuring IP Routing ...
Page 602: ......
Page 745: ...P A R T 2 Configuring Network Address Translation ...
Page 746: ......
Page 845: ...P A R T 2 Configuring AAA Servers and the Local Database ...
Page 846: ......
Page 981: ...P A R T 2 Configuring Access Control ...
Page 982: ......
Page 1061: ...P A R T 2 Configuring Service Policies Using the Modular Policy Framework ...
Page 1062: ......
Page 1093: ...P A R T 2 Configuring Application Inspection ...
Page 1094: ......
Page 1191: ...P A R T 2 Configuring Unified Communications ...
Page 1192: ......
Page 1333: ...P A R T 2 Configuring Connection Settings and QoS ...
Page 1334: ......
Page 1379: ...P A R T 2 Configuring Advanced Network Protection ...
Page 1380: ......
Page 1475: ...P A R T 2 Configuring Modules ...
Page 1476: ......
Page 1549: ...P A R T 2 Configuring VPN ...
Page 1550: ......
Page 1965: ...P A R T 2 Configuring Logging SNMP and Smart Call Home ...
Page 1966: ......
Page 2059: ...P A R T 2 System Administration ...
Page 2060: ......
Page 2098: ...1 8 Cisco ASA Series CLI Configuration Guide Chapter 1 Troubleshooting Viewing the Coredump ...
Page 2099: ...P A R T 2 Reference ...
Page 2100: ......